Houston: 638 hotels found

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Latest Reviews for Houston Hotels

Residence Inn Houston Westchase on Westheimer

Residence Inn Houston Westchase on Westheimer

3.9/5106 Reviews
Westchase
I booked this hotel based on stars and without looking at the actual reviews. I should have looked at the reviews and pictures. I was in town for a stressful reason so I didn't have the time or energy to complain and really, there wasn't any sense in complaining. This place has been run down for quite some time, and complaining wouldn't have made it better. I figured I would just make do but I also discovered I had only hand towels in my room. I called the front desk and the person who answered had to ask me what room I was in, so obviously, even their phone systems are so outdated that it didn't tell her that information. I waited about twenty minutes and called again. She let me know that they were waiting for the dryer. !!! I used a hand towel because I had to leave. When I returned, no towels had been delivered. I went to the office to get them myself. The phone no longer worked - it only gave a busy signal. The person in the office looked like she was half asleep and sitting on her own phone but she kindly gave me towels. The unit itself was filthy with grime on the doors. The toilet paper holder was falling out of the wall. There was peeling paint and damage to walls and furniture. There wasn't hot water. It got just barely warm enough to tolerate. All in all, it's just awful and needs a complete overall. The fact that this is a Marriott property is incredible. Someone needs to do a site visit and then begin the renovation process.
Residence Inn Houston West/Energy Corridor

Residence Inn Houston West/Energy Corridor

5/547 Reviews
Enegy Corridor
Traveling recently for work stayed at this hotel for a week and felt very comfortable. Clean, quiet, and on mornings when I had to leave before the breakfast buffet was open was offered a little bagged breakfast to have in my room. Michelle was looking after the desk most evenings that we were there and she made sure that we had everything we needed. Very professional, patient, kind and just an overall model of superior customer service. I will definitely stay there again.
Residence Inn Houston West/Beltway 8 at Clay Road

Residence Inn Houston West/Beltway 8 at Clay Road

4.5/558 Reviews
Northwest Houston
The rest of the hotel is very good, that is, the front desk of the hotel helps to call the taxi and the driver is too disgusting. We come from the airport for only 45 knives, go to the airport front desk and tell me 90, hard to see the driver after the arrival. I only gave the kickback. I didn’t have a local mobile phone on my temporary business trip, and I couldn’t call Uber. I could only let him kill him.
Residence Inn Houston-West University

Residence Inn Houston-West University

3.7/510 Reviews
There is a parking lot. Have breakfast. Geographical position can be. Our room has a sofa bed.
Residence Inn Houston I-10 West/Park Row

Residence Inn Houston I-10 West/Park Row

4.2/5104 Reviews
Enegy Corridor
I travel frequently for pleasure and work. The staff here are so friendly and welcoming. I genuinely felt they went out of their way to make my stay the best it could be. My dog traveled with me and he got spoiled too by the staff. Will be back again soon. This will always be my first choice for stays in Houston. The staff at this hotel are top notch! Thank you all for that, you made this visit stand out from other properties. Ross and I can't wait to visit again soon!
Residence Inn Houston Downtown/Convention Center

Residence Inn Houston Downtown/Convention Center

4.1/5104 Reviews
Downtown Houston
The absolute worst Marriott experience ever! Rude lazy front desk staff old outdated room. We flew in and had been up since 3am and requested early check-in I was OK with a few hours without a room but 6 hours as a honors member was ridiculous. I went to the desk and asked again and was told nothing was available yet I asked for my checked baggage and woke my daughter up to leave and miraculously a manager appeared saying she had us a room. The guy at the desk we dealt with prior was completely clueless and the others were just plain rude. It is cool tonight and we called twice for someone to lite the fire pit but no one showed up after waiting over an hour still no fire. I have never left a bad review and have been faithful to Marriott for over 25 years. If this is what Marriott has to offer these days I'm over it. Don't stay here if you're expecting anything more than being treated like a bother. That's not what I go on vacation for if so I'd stay at a roadside inn. Rude lazy and uncaring look further for a place there's plenty nearby.

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