Hampton Inn Houston I-10W Energy Corridor

Best customer service I’ve ever experienced at a hotel. I’ve stayed on a couple of different occasions and it’s always incredibly clean. Love this site.

They originally gave me a dirty room, and then proceeded to give me a room right across from the elevators and the air conditioning did not work. I called several times and there was no answer.

Front desk staff lady was super sweet, check in was fast and easy. She even let me know about the establishments in the area.

Great trip everyone was very friendly never stayed where someone said good morning as making way to breakfast which was great! It was a hot breakfast so eggs sausage and choice of breads and waffles and toppings like chocolate, chocolate chips, strawberries etc, cereal, oatmeal etc very clean and quiet hotel definitely recommend especially for the price and where it’s located!

A nice hotel and very comfortable. Only real drawback was that there was not a hook or towel bar to keep you bath towel on anywhere close to the shower... Not a big deal, just used the floor

Excellent location, wonderful staff, nice free full breakfast (only issue was the eggs had too much salt in them!)

They had a security issue going on and I was unable to enter the building and stood in the foyer waiting for 5 minutes to be let back in, while the person of issue stood there also. I was afraid to go back outside whete it was dark and cameras are not clear. When I spoke to the manager this morning, she was very flippant about the issue. I have never left a review like this, but this one is necessary. I've used this hotel before with no issues. But this time was a deal breaker for me. The staff wad concerned about their safety, but mine clearlyvwas not important.

The room smelled and the cable did not work. If i had not paid already, i would have gone somewhere else

Front desk was very nice! Overall room was nice, there were a few things that weren’t clean and used toliet paper. But it was a quick purchase that I needed last minute, so I dealt with it.