ZI XIN

ZI XIN Reviews

ZI XIN

Room 11/8 Floor, Haiphong Mansion, No.99-101 Nathan Road, Hong Kong, ChinaView Hotel Details
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1 night

ZI XIN Guest Reviews

3.9/5
9 review
Verified reviews
Location3.9
Amenities4.0
Service4.0
Cleanliness4.0
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All Reviews(9)
Positive reviews(7)
Reviews with photos/video(1)
Negative reviews(2)
Guest User
Deluxe Quadruple Room
Stayed in Jul 2023
Family
1 review
1.0/5
Posted on Jul 22, 2023
I know that the reservation price is high during the holidays, but the sanitation and environment of the hotel are really not worth 875 a night. The bed linen and quilt cover smell as soon as you enter the door. There are hairpins and hair ties left by the previous traveler on the bed. For three nights, there was no mineral water, only a shared kettle outside and unknown water. On the first night, I was not familiar with the surrounding environment and the store, so I used the shared water to make milk powder for my child, and it didn’t take long for me to vomit and diarrhea. Ctrip applied for the check-out fee for the next two nights (because it is a non-cancellable order). The reason for the cancellation was that I was unwell, but the store immediately rejected my application. After thinking about the money, I barely stayed for another two nights. I bought mineral water outside and drank it. Except for seeing the proprietress and waiters on the first day of check-in, the rest of the time is not in the hotel It was the first time I booked a family suite on Ctrip. I booked this one without thinking too much about it. It was a bit of a bait. I didn’t expect it to be such an environment. I regret that I didn’t let my parents and children live well. I was tired and sleepy when I was traveling. It must be comfortable, but the room was not booked. I have to reflect on myself and spend a lot of money! This room type is not worth the price!
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6/8
Response from Property: Thank you for the bad review. First of all, if you feel that the bed sheets and hygiene problems you mentioned are not clean, you can immediately ask our store to solve them immediately, because I attach great importance to hygiene, and there is also the problem that you want to cancel. Since you booked the room, We will close the room until you check in. Why can't we cancel the negative emotions? There is also a question about water. The water we put there is for you to add to the kettle and boil it to drink. It is not for you to make milk powder directly. You can also ask us, but I haven’t seen you contact me, no matter Anyway, thank you for your bad review, we will work hard to improve all aspects of the problem🙏
Guest User
Triple Room
Stayed in Aug 2023
Family
7 review
5.0/5
Outstanding
Posted on Aug 15, 2023
In a place where every inch of land is very expensive, the space is definitely different from that in the mainland, but the sheets are all new, the location is also good, and the owner's service is also meticulous. The only thing that is not ideal is that the water pressure in the shower is very small, and it may be difficult for everyone to use water together. Does it matter?
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Response from Property: Thank you for your likes and I look forward to seeing you next time👋
Anonymous User
Deluxe Double Room
Stayed in Jul 2023
Family
2 review
5.0/5
Outstanding
Posted on Aug 4, 2023
Although the hotel is small, it is well-equipped, clean, not noisy, and has convenient transportation. It is right next to the Tsim Sha Tsui A1 exit station. It is so convenient. This is very important.
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Response from Property: Thanks for the like, looking forward to visiting again next time
Guest User
Special Queen Room
Stayed in Jul 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jul 6, 2023
The location is good, the accommodation experience is good, travel is convenient, the subway station is nearby, shopping is convenient, the lady proprietress is very nice, warm-hearted, the room is very warm and clean, very good experience, I will stay at your place next time
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Response from Property: Thank you for your likes and look forward to seeing you next time👋
Guest User
Special Queen Room
Stayed in Jul 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Jul 15, 2023
Health, environment, services and transportation are all available
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Response from Property: Thank you for your likes and I look forward to seeing you next time👋
Quanquanchuhaoji
Special Queen Room
Stayed in Jul 2023
Couples
9 review
3.7/5
Posted on Aug 8, 2023
The room is very small, no wonder there is a discount
Original TextTranslated by Google
Response from Property: Thank you for your review. The special offer is a large bed of 1.2 meters. This is the smallest room in our hotel, but it is also 120 feet. It is completely enough for one person. Of course, Hong Kong has a lot of money, so please understand.
Guest User
Deluxe Double Room
Stayed in Jul 2023
Business travellers
3 review
4.2/5
Very Good
Posted on Oct 16, 2023
The surrounding environment is convenient and lively
Original TextTranslated by Google
Response from Property: Thank you for your likes and I look forward to seeing you next time👋
Guest User
Special Queen Room
Stayed in Sep 2023
Couples
3 review
4.0/5
Very Good
Posted on Sep 25, 2023
The room is relatively clean, health. .
Original TextTranslated by Google
Response from Property: Thank you for your likes and I look forward to seeing you next time👋
Anonymous User
Standard Deluxe Quadruple Room
Stayed in Nov 2023
Business travellers
1 review
1.0/5
Posted on Nov 26, 2023
Facilities are quite average
Original TextTranslated by Google
Response from Property: Thank you for your review. Our facilities are ordinary. There are no famous brands. It is always a hostel and the charges are not very expensive. If you want good facilities, it is recommended to stay in a five-star hotel😅