Best Western Plus Diamond Valley Inn

First time staying at this best western, transients hang out in the front and side of the location all day. They had old Refrigerators sitting outside taking up limited parking. Parking lot was flooded so you step in 4” of water when getting out of your vehicle. Now the room; sticky stuff on the floor, mold in the top coroner of the shower where condensation build up happens and they don’t wipe, sticky stuff on the office desk, the window ac unit has tons of dirt piled in the vents and isn’t cooling to temperature because the coils are neglected, long hairs attached to clean towels, dog hair (no pet aloud room) still on the ground. Tile missing grout in the restroom…this was room 102 on the first floor. In the Concierge room someone brought in leaking liquids and it’s all on the ground visible and sticky (this was the 2nd impression) I spent most of the night cleaning and sanitizing because I had two young kids with me. I do not recommend this hotel at this cost. It’s better then most hotels in the city of hemet but their service standards are not up to par and neither is the housekeepers. We skipped on the free breakfast due to negligence in room-can only assume what kitchen looks like.

I consider this to be my 2nd home.

Pictures on web site looked like the king suite style room had a separate bedroom from the sleeper sofa area, which would've provided privacy for two people with one sleeping on the sofa bed, but it was just one open room. Misleading. Nice, newer, mattress on bed. Horribly thin mattress on sleeper sofa laid over what feels like a chain link fence. Friendly staff, good breakfast. Small breakfast eating area compared to Hampton Inn a block away (in Hemet, CA) for same or lower price. Bathroom door very difficult to open once closed. Key card reader on door rarely recognized card.

The staff tried to rip me off from my deposit but they failed., I won’t be going back due to the inconvenience

We needed a place to stay while we looked in on some property we own in the area. Check-in seemed to take longer than usual but after a long day of travel we got to our room. Breakfast the next morning was just OK. Food that should have been hot was warm and the server seemed to be annoyed that we were there.

Room was fantastic! Staff was super nice and free breakfast was good and appreciated! Great value!

Liz at the front counter was extremely helpful when we checked in. She was very friendly and knowledgeable about the area.