22Housing Lakeview Residence

22Housing Lakeview Residence Reviews

22Housing Lakeview Residence

51 Trich Sai st, Thuy Khue Ward, Hanoi, VietnamView Hotel Details
22Housing Lakeview Residence
22Housing Lakeview Residence22Housing Lakeview Residence22Housing Lakeview Residence
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编组 10
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1 night

22Housing Lakeview Residence Guest Reviews

2.9/5
8 review
Verified reviews
Location3.6
Amenities2.5
Service2.5
Cleanliness3.2
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All Reviews(8)
Positive reviews(5)
Reviews with photos/video(1)
Negative reviews(3)
Guest User
Junior Suite With Bathub
Stayed in Apr 2024
Friends
2 review
1.0/5
Posted on Apr 6, 2024
Room wasn’t ready, got an poor replacement and they said they couldn’t cancel. But for sure they could
Response from Property: Dear Lovely guest, Thank you for choosing Lake View Residence as a your stay We so sorry cause your bad experience We on our way to improve all the problem you have met hope can see you again in a better display Best Regards,
Weber Zhao
Deluxe Balony
Stayed in Apr 2024
Solo travellers
9 review
1.7/5
Posted on Apr 7, 2024
Badly experience, the room is completed different with pictures in your website, according with pictures the room should with bathtubs but not, after I asking they said they have no room with bathtub, and I just check out at all and they said they have room with bathtub, it’s a lie and cheat hotel
Response from Property: Dear Weber Zhao,Thank you for choosing Lake View Residence as a your stay We so sorry cause your bad experience We on our way to improve all the problem you have met hope can see you again in a better display Best Regards,
Guest User
Suite With Bathub
Stayed in Mar 2024
Couples
10 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Great hotel Brand new and near lake Good
Response from Property: Lake view Residence thanks you for your review, looking forward to serving you next time
Steve Takehiko
Deluxe Balony
Stayed in Apr 2024
Couples
170 review
3.5/5
Posted on Apr 10, 2024
So so…1st day no hot water…
Response from Property: Dear Steve Takehiko,Thank you for choosing Lake View Residence as a your stay We so sorry cause your bad experience We on our way to improve all the problem you have met hope can see you again in a better display Best Regards,
Guest User
Suite With Bathub
Stayed in Apr 2024
Solo travellers
58 review
1.7/5
Posted on Apr 15, 2024
If you are thinking of making a reservation here, please take a look. The accommodation may have been remodeled but it is not dirty. I didn't receive any greetings from the staff upon entering, so I didn't care since I was in Vietnam. The room smelled like paint (?) and construction was too strong, and I left after 2 hours because I had a headache. When I came in to get some fresh air, the employee sitting at the entrance was playing a game on his cell phone. When I asked the employee who was playing the game to give me a smell-free room because the smell was so bad that it gave me a headache, he half-heartedly replied that there was no room available today so I should just sleep, and then went back to playing the game. He was starting to get more and more irritated... I asked him how he could sleep here when his head hurt after just 2 hours, and he said there was no way to sleep and went back to playing games on his phone... I was angry too, so I asked him how he could rent a room that smelled like paint and glue to a guest, and what he would do if the guest had a problem. The other guests didn't say anything, but he asked why I was the only one who did this, and told him to open the window to ventilate the room and go to sleep, and went back to playing the game... I spend 2 to 3 weeks a month in Vietnam for work. As a Trip.com Diamond member, I make about 100 hotel reservations per year... This is the worst hotel I've ever been to in the world... Even considering that it's Vietnam, it's really the worst... It looks like it will fail sooner or later because of the staff rather than the facilities... There are many cheaper and better hotels, so what are you doing? Please take note of this post~ The photo is of a reservation I made after abandoning this hotel and reserving another hotel ^^;;; I didn't want to die from the smell, so I just threw away 100,000 won, plus taxi fare.
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Ngọc Bích
Suite With Bathub
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 9, 2024
The hotel is very beautiful, luxurious, clean. Reasonable price. The staff is friendly and enthusiastic. If I forget something, you proactively contact me and ship it to me. Taking a bath while looking at Taay Lake is very chill, hihi. Will keep them here for a long time
Original TextTranslated by Google
Response from Property: Lake view Residence thanks you for your review, looking forward to serving you next time
Guest User
Suite With Bathub
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on Mar 9, 2024
The hotel is beautiful, clean, with a full view of West Lake, the staff are also very friendly to us, enthusiastically supporting and giving directions. Overall, I'm very satisfied <3
Original TextTranslated by Google
Response from Property: Lake view Residence thanks you for your review, looking forward to serving you next time
Guest User
Suite With Bathub
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Nice room, clean lake view, satisfied. Enthusiastic staff, full support hihi If I have a chance to return to Hanoi, I will come back to support
Original TextTranslated by Google