SAPPORO STREAM HOTEL

SAPPORO STREAM HOTEL Reviews

SAPPORO STREAM HOTEL

Minami 4-jo, Nishi 4-1-1, Sapporo, JapanView Hotel Details
SAPPORO STREAM HOTEL
SAPPORO STREAM HOTELSAPPORO STREAM HOTELSAPPORO STREAM HOTEL
Check available rooms for your travel dates
编组 10
We Price Match
1 night

SAPPORO STREAM HOTEL Guest Reviews

4.6/5
Great
183 review
Verified reviews
Location4.8
Amenities4.6
Service4.5
Cleanliness4.7
Filter by:
Sort by:
All Reviews(183)
Positive reviews(180)
Reviews with photos/video(55)
Easy to get around(22)
Awesome amenities(17)
Great location(14)
Convenient for shopping(14)
Delicious breakfast(11)
Great value for money(10)
Loved the view(9)
Average sound insulation(9)
Negative reviews(3)
Tim lwt
Superior_+ Twin Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 1, 2024
Sapporo Stream Hotel offers the ultimate convenience with its prime location in Sapporo. Guests enjoy easy access to the city's main attractions, including Odori Park and Sapporo TV Tower. With attentive cleaning services and top-notch facilities, guests can unwind and indulge in comfort after a day of exploration. A true gem in the heart of Sapporo.
Response from Property: Thank you for your kind review of Sapporo Stream Hotel. We are delighted to hear that you found our prime location convenient for exploring Sapporo's main attractions. Our team takes pride in providing top-notch facilities and attentive cleaning services to ensure our guests' comfort. We hope to welcome you back soon for another relaxing stay in the heart of Sapporo. Warm regards, SAPPORO STREAM HOTEL
Guest User
Superior Double Room
Stayed in Mar 2024
Friends
6 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Great hotel in great location. Staff is nice and Breakfast is beyond expectations.
Response from Property: Thank you for your positive review! We are delighted to hear that you enjoyed our great location, friendly staff, and the breakfast exceeding your expectations. We look forward to welcoming you back soon. Warm regards, SAPPORO STREAM HOTEL
Guest User
Superior Double Room
Stayed in Feb 2024
Couples
3 review
4.0/5
Very Good
Posted on Feb 11, 2024
This newly opened hotel is perfectly located next to Susukino station on Level 7. The Airport Limousine Bus will drop you about 1 block back from the hotel. The rooms are fairly small yet functional, bigger rooms have the lesser view so pick a small room. You will be unable to access the hotel onsen/spa unless you book a premium room with no paid access allowed. This seems like an incredible shortsided mindset of the hotel especially if the onsen is empty. Why not offer paid entry to guests during quiet times? The hotel also participates in extensive greenwashing with a fake commitment to helping the environment. If you choose eco housekeeping, they will still throw away your toothbrush and replace with another. On top of this, they give you a QR code to redeem a free bottle of water of tea (unsure how this helps the environment?) Breakfast is okay but be sure to arrive before 9am as food is not replenished or replaced on the buffet. There are lots of service staff standing and running around but not much productivity of cleaning tables, removing plates etc. The local area has extensive “girl information” shop fronts so I probably wouldn’t recommend the area for families although it did feel safe.
Response from Property: Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at SAPPORO STREAM HOTEL. We appreciate your kind words regarding our convenient location near Susukino station.We apologize for any inconvenience you experienced regarding the access to the hotel's onsen/spa. Please note that guests who book a premium room have access to our premium spa and sauna, as well as our premium lounge. We understand your suggestion to offer paid entry during quiet times and will take it into consideration for future improvements.Regarding our commitment to the environment, we apologize if there was any confusion. We appreciate your feedback regarding the toothbrush replacement and the QR code for a free bottle of water or tea. We will review our eco housekeeping procedures to ensure they align with our environmental goals.We have also taken note of your comment regarding the breakfast buffet. We apologize for any inconvenience caused by the timing of food replenishment. We will review our processes to ensure a better dining experience for our guests.Thank you for bringing these matters to our attention. We value your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back to Sapporo Stream Hotel in the future.Warm regards,SAPPORO STREAM HOTEL
Guest User
Superior Double Room
Stayed in Jan 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Apr 5, 2024
This is a brand new hotel in Susukino area. The access is so convenient, connected to a mall and there’s a Lawson at the ground floor. Staff can’t speak English well, but they tried their best to communicate with me. I stay at the standard room, it was not too big but very clean. Heater works well, and all room amenities can be found at the lobby. Thank you so much for making my 4D3N memorable!
Response from Property: Dear Guest, thank you for choosing Sapporo Stream Hotel and sharing your positive experience with us. We are delighted to hear that you enjoyed our convenient location, cleanliness, and the efficient heater in your room. Your kind words about our staff's efforts are truly appreciated. We hope to welcome you back for another memorable stay in the future. Warm regards, SAPPORO STREAM HOTEL
Guest User
Superior Double Room
Stayed in Feb 2024
Couples
36 review
4.0/5
Very Good
Posted on Feb 15, 2024
New hotel, downstairs is shopping mall and supermarket. Super good location
Response from Property: Dear guest, thank you for your positive review. We are delighted to hear that you enjoyed our convenient location with shopping facilities nearby. Looking forward to welcoming you back soon. Best regards, SAPPORO STREAM HOTEL
Shinying
Superior_+ Double Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 23, 2024
This hotel is very good and very new (opened in 2024). The cleaning service is top notch - they do not touch important stuff and help to organise dirty stuff. enjoyed my stay here and its location is super good. You can get any better location than this 👍
熱愛和歌山
Superior_+ Twin Room
Stayed in Apr 2024
Family
17 review
5.0/5
Outstanding
Posted on May 2, 2024
Momoko San have good service for us, breakfast is good, Hotelinside aroma made relax. I will come again.
Response from Property: Thank you for your kind words about our service and breakfast. We are delighted to hear that you found the hotel's aroma relaxing. We look forward to welcoming you back again soon. Best regards, SAPPORO STREAM HOTEL.
Guest User
Superior Double Room
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 14, 2024
Location is great and easy access, staffs are helpful and the room is clean. Opposite hotel there is airport limousine bus to New Chitose airport which is very convenient.
Response from Property: Thank you for your positive review. We are delighted to hear that you found our location convenient and our staff helpful. We strive to maintain cleanliness in our rooms. We hope to welcome you back soon. Best regards, SAPPORO STREAM HOTEL.
XingXing85
Superior Double Room
Stayed in Feb 2024
Couples
15 review
5.0/5
Outstanding
Posted on Feb 27, 2024
Hotel is very new and very clean. Good thing is near train station, Where ever you go is very convenient.
Response from Property: Thank you for your positive review. We are delighted to hear that you found our hotel new and clean. Being near the train station, we aim to provide convenience to all our guests. We hope to welcome you back soon. Best regards,SAPPORO STREAM HOTEL
Guest User
Superior Twin Room
Stayed in Feb 2024
Family
2 review
4.5/5
Great
Posted on Feb 15, 2024
Good location clean and tidy, offer laundry and microwave smooth check in and check out service, better provide more information during the brief, including airport shuttle bus offer Yukata in room but only premium guests could access onsen on 18/F, which is kind of not acceptable. at least should offer a chance to make reservation, disappointing.
Response from Property: Dear guest, thank you for your feedback. We appreciate your kind words about our location and cleanliness. We will consider your suggestions for more detailed information during check-in and check-out. Regarding the onsen access, we would like to inform you that our premium floor reservations include access to the premium spa and sauna facilities. We apologize for any inconvenience this may have caused. We hope to welcome you back for an improved experience. Warm regards, SAPPORO STREAM HOTEL
Guest User
Superior Double Room
Stayed in Feb 2024
Solo travellers
1 review
4.5/5
Great
Posted on Feb 25, 2024
Connected directly to the subway station and shopping mall. It is the perfect hotel to stay. Newly built. The staff however seem a bit reluctant and unwilling to help with one of my problems I faced during my trip. Other than that, recommend to stay here.
Response from Property: Dear Guest, thank you for your positive review and recommendation. We apologize for any inconvenience caused by our staff's response. Your feedback is valuable for us to improve. We hope to welcome you back for an even better experience. Best regards, SAPPORO STREAM HOTEL
Guest User
Superior_+ Twin Room
Stayed in Apr 2024
Family
3 review
4.7/5
Amazing
Posted on Apr 30, 2024
Everything is perfect, except not able to use the bath, already a + room
Response from Property: we are delighted that you found everything perfect during your stay. To access the bath facilities, we recommend booking a Premium Floor room for access to the Premium SPA and sauna. We hope to welcome you back soon. Warm regards, SAPPORO STREAM HOTEL.
Guest User
Premium Comfort Twin Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 5, 2024
The decoration of our room is so elegant but at the same time has a home like touch. Every stuff showed attention to detail. Even the glasses and cups in the room are of very high quality! My son super likes the breakfast. It’s so delicious and the lounge is cosy. Staff at the reception is helpful and speak fluent English. Location is very convenience too. Will visit again next year!
Response from Property: Thank you for taking the time to share your positive review of your recent stay at Sapporo Stream Hotel. We are delighted to hear that you found the decoration of your room elegant and with a home-like touch. Our team takes great pride in paying attention to detail and ensuring that every aspect of your stay is of the highest quality, including the glasses and cups in the room. We are also pleased to know that your son enjoyed the delicious breakfast and cozy lounge. It is wonderful to hear that our helpful staff at the reception made your stay even more enjoyable. We are glad that our convenient location met your needs. We look forward to welcoming you back next year!
Guest User
Superior_+ Double Room
Stayed in Apr 2024
Couples
2 review
4.0/5
Very Good
Posted on Apr 29, 2024
Overall are great! I will come again with my family and friends.
Response from Property: Thank you for your positive review! We are delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you, your family, and friends back to SAPPORO STREAM HOTEL. Best regards, SAPPORO STREAM HOTEL
Guest User
Superior Double Room
Stayed in Jan 2024
Couples
6 review
4.0/5
Very Good
Posted on Feb 24, 2024
Convenient. Lots of food nearby. A hassle getting to the rooms from the train station.
Response from Property: Dear guest, thank you for your feedback. We appreciate your kind words about the convenience and nearby food options. We apologize for any inconvenience in reaching the rooms from the train station. Your comments will help us improve. Best regards, SAPPORO STREAM HOTEL