Shirayunoyado Yamadaya Hakone Gora

Wonderful traditional hotel with amaizing breakfasts and dinners. We stayed for two nights, so we had two breakfasts and two dinners. Every time it was different and delicious. Hotel has two common bath and one private (not in your room). Want to say THANK YOU VERY MUCH to hotel's staff for our vacation.

We had a really nice stay. This is our first ryokan experience. We arrived around noon and they were able to store our luggage so we can go tour the area with our Hakone Free pass. When we return to check in our luggage was already in our room. The heat was cranked up so our room was nice and toasty and there's hot green tea ready for us with a little piece of packaged cake, a nice touch after being out on a cold and rainy day. Our room is good size for the 2 of us and it is clean, no strange smell. It's a bit dated but that's the charm. Our room is on the 3rd floor, it has a nice view of the mountains. The outdoor onsen tubs on both the 3rd and 4th floor are really nice. It's great to be sitting in the outdoor tubs and inhale the mountain fresh air. The indoor onsen rooms on both floor were old and needs maintenance and renovation but I was using the outside onsen so that didn't bother me. Both meals were perfect, it was beautifully set up and has good flavor and variety. The futon was a bit hard for me, I didn't sleep very well because of it, other than that, it was a very nice stay and I would come back again.

We really enjoyed our stay at this Ryokan. It was in a perfect location at the end of the cable car and ropeway for easy access. The service was great and if you're after a traditional Ryokan experience this offers that at a very reasonable price. The food both evening and morning was very traditional, whilst not necessarily to our tastes entirely it was beautifully presented and again a great experience. We stayed for 2 nights and found that to be enough. There was no hot water in the rooms for showers etc, so the only option was the communal naked Onsen for washing and bathing. It was a real experience and we would recommend giving it a go. The property itself is a little shabby in parts but for that price we were not complaining. We would highly recommend if you want the traditional Ryokan experience.

The location was great with it being a short walk from the cable car station and the staff were friendly plus helpful. The building was definitely on the older side which we expected, however the rooms and facilities seemed to be lacking in cleanliness. The room we stayed in had cobwebs on the dm ceiling and dust/dirt could be seen along the baseboard areas of the room. The onsen / bath area was ok but the actual soaking area really could use some detail cleaning as the window edges were quite dirty. The meals were good overall but I would’ve appreciated it if they gave us the same meals for our children too as we had paid quite a bit more to include my 2 kids. For dinner they were not given the sashimi and one other dish which were some of the main dishes in dinner. Not was there a substitute.

The ryankan is about 3 minutes walking from Souenzan cable car station and it is convenient get to. They do free pick up from the cable car station as well if needed. Our family stayed in three rooms on the fourth floor. The ryankan is generally very clean. It being old, you do see a bit of spider webs here and there. But there is no concern for being clean. We sleep on tatamis and it is generally conformable. There are two public bath, one on third floor and one on the fourth floor. Both with an indoor hot spring and two outdoor bathtub. The two hot springs switches between men’s and women’s at 7 am and 7 pm. You can soak in onsen whenever you want to through the night. Dinner is at 6 pm. The food was good and tasty. While you enjoy the dinner, the room is converted to a bedroom. Breakfast is at 8 am and is equally 10 course and tasty. The room is converted to day time use when you have breakfast. The onsen is not very busy and occasionally have 2-3 other people. It is a good place to stay.