Haikou Meilan International Airport Hotel

Haikou Meilan International Airport Hotel Reviews

Haikou Meilan International Airport Hotel

No. 5 Hang'an 1st Street, Haikou, ChinaView Hotel Details
Haikou Meilan International Airport Hotel
Haikou Meilan International Airport HotelHaikou Meilan International Airport HotelHaikou Meilan International Airport Hotel
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Haikou Meilan International Airport Hotel Guest Reviews

4.7/5
Amazing
8143 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(8143)
Positive reviews(7979)
Reviews with photos/video(947)
Convenient location(1457)
Easy to get around(1438)
Close to airport(1389)
Offers pick-up/drop-offs(285)
Friendly front desk staff(197)
Delicious breakfast(155)
Perfect for kids(136)
Negative reviews(164)
TravellingWally
Standard Double Room
Stayed in May 2024
Couples
9 review
3.7/5
Posted on May 12, 2024
The only reason why we booked this hotel is because we had a very earlier flight, and the hotel is directly reachable via Meilan Railway station. The hotel is also near a “shopping mall” to do last minute souvenir shopping, and there’s like a food court nearby. So location is 5 stars! At one glance the room looks spacious and okay, but there’s a cockroach looking creature flying out suddenly and when underneath the bed frame, and the toilet seats and the shower floor looks a little stained. I think the room light is a little dull even when all the spot lights are switch on hence not really giving a bright and clean impression. Nonetheless the super huge bed looks clean and white! Personally felt that service was not up to standard of what one would expect from a 4 diamond hotel. Checked in around 6pm and there were 4 staffs standing at the counter but only 1 attended to the 3 guests queuing to check in (maybe it’s not their job to do check in?). Later the night wanted to ask about the bus shuttle service timing and the guy standing at the information counter just replied in a frustrated tone - “look at this timetable”. As it is our first time here we don’t know where is the pickup point and we asked where is the pickup point to which he just reply “this level”. We had to look around and point to the nearest entry and reconfirm is it there. So service aspect could have been friendlier. Amenities wise it’s pretty standard. Toiletries were great. 4 bottles of waters provided. 2 pairs of slip ons and 2 pairs of rubber slippers. Oh not sure what’s wrong with the aircon, set 23 degree yet it’s still making us sweat in the night. Usually I would feel freezing cold in this temperature. All in all, an ok experience to have somewhere to stay to catch an early flight.
Response from Property: Thank you very much for sharing your experience. We will pay more attention to the issues mentioned and make improvements. Have a good day!
LowT
Superior 2-bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 8, 2024
Nice hotel, great location. Super convenient. Will be my choice of hotel in haikou
Response from Property: Thank you for your kind words. I am thrilled to have been able to provide you with a fantastic experience.
Anonymous User
Family Suite
Stayed in Apr 2024
Family
3 review
4.2/5
Very Good
Posted on Apr 18, 2024
The hotel is well linked to the airport. Free shuttle to Terminal 2, be sure to ge there early to secure a seat. Hotel amenities are child centric as we have booked a family room. Room service is quick too. Only downside is having only 1 check-in counter.
Response from Property: It is really excited to see the simple and affectionate praise of the guest official. Xiaomei gives simple style and warm service, and wants to provide valuable experience for every family! Mei will continue to refuel, serve every family, looking forward to seeing you next time.
Ganbayar
Standard Double Room
Stayed in Mar 2024
Friends
9 review
4.0/5
Very Good
Posted on Apr 9, 2024
Hotel is good. Clean and comfortable. But any reception can’t speak english although there is airport
Response from Property: Thank you for your evaluation. We will strengthen training for employees and enhance their ability to speak English.Have a good day.
Guest User
Standard Room (2 beds)
Stayed in Mar 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Very convenient and easy access from airport. Food court sells variety of food with reasonable prices and the Hainanese dishes are very very cheap, very very delicious compared to Malaysia.
Response from Property: Thank you very much for choosing Xiaomei as your destination for your journey. Seeing your recognition and appreciation of the hotel, Xiaomei's friends are all very honored! In the future, Xiaomei will continue to work hard to provide you and more customers with better and more personalized services. We sincerely look forward to your arrival again!
Guest User
Standard Room (2 beds)
Stayed in Mar 2024
Family
6 review
4.7/5
Amazing
Posted on Mar 17, 2024
Hotel in good location and near mall. A lot if food and shopping. When check in to 1 of the room, smell of smoke a d ask the reception to change room. They are prompt to response and special thanks to trainee, Xiao Han, she lead me to another room on higher floor with a purify inside the room and make sure I'm OK then she leave and said anything can call her again. Appreciated.
Response from Property: Thank you for your choice and recognition of Xiaomei! From the moment you step into the embrace of Xiaomei, you are our family. Xiaomei hopes to take care of your family with her own care. Xiaomei is your warm home outside of home. Remember to go home and have a look often. Wishing you a happy life!
Guest User
Guestroom (Double bed)
Stayed in Jan 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jan 8, 2024
The hotel is in the airport and is convenient. The rooms are clean, but the best thing about the hotel I've ever encountered is the staff. with sincere help, especially Ms. Han Jun Zhen, who has tried her best to help me send things to friend in China. I have to thank you very much. Next time if I come to stay in Hainan, I will definitely stay at this hotel again.
Response from Property: Thank you for your choice and recognition of Xiaomei! From the moment you step into the embrace of Xiaomei, you are our family. Xiaomei hopes to take care of your family with her own care. Xiaomei is your warm home outside of home. Remember to go home and have a look often. Wishing you a happy life!
stevens meng
Standard Double Room
Stayed in Apr 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on Apr 26, 2024
It is convenient for the traveller who take flight at early morning or midnight. room is clean, canteen food taste is ok.
Response from Property: Very happy that our service has been recognized by you. Looking forward to meeting again. Have a good day!
Guest User
Standard Double Room
Stayed in Apr 2024
Family
1 review
3.7/5
Posted on May 3, 2024
The room that we got was full was cigarettes smell. Praised the front desk service that they immediately changed the room for us after we flag out that and even has a room got upgraded. After changed, the room still have cigarettes smell when aircon is on. So doesnt recommend to the traveller that cannot stand with cigarettes smell. Other wise, all are good
Response from Property: Thank you dear small Lord to small beauty meticulous comments, small beauty carefully read your comments, touched with a trace of regret, touched is your small comments carefully let small beauty touched, regret is that small beauty is not perfect, regret did not take good care of the small Lord. Time is not old, we do not come loose, small beauty will take your encouragement and expectations to the small Lord to fall in love with small beauty reason.
Yu Tantan
Superior 2-bed Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Very good hotel. So close to the airport yet very quiet. Clean and comfy. Good supply of essentials.
Response from Property: Dear little Lord, thank you for your careful comments. At present, the hotel has opened self-service check-in, to improve the check-in time and experience of the small master, and in the store, leave the store and birthday to the small master intimate greetings, Xiaomei will continue to refueling, carefully serve every family, looking forward to the next goodbye.
Anonymous User
Superior Double Room
Stayed in Apr 2024
Couples
1 review
4.7/5
Amazing
Posted on Apr 7, 2024
Hotel, room is very clean and looks new. Breakfast variety is good. Excellent location to both airports (T1 & T2). Reception counter staff are very courteous, friendly and helpful.
Response from Property: Thank you very much for your support and recognition of Xiaomei. Everything we do is only to bring a unique and valuable experience to every guest. Seeing your satisfaction and affirmation, Xiaomei is truly touched. Xiaomei will continue to work hard and always be ready for you to come back anytime.
Anonymous User
Standard Double Room
Stayed in Mar 2024
Family
8 review
4.5/5
Great
Posted on Mar 25, 2024
Hotel was good. However shuttle to airport wasn't good as there is no compartment for luggages. We need to put our big luggages along the walkway.
Response from Property: Thank you, dear host, for your detailed comments on Xiaomei. After reading your comments carefully, Xiaomei was moved with a hint of regret. What moved her was that your detailed comments on Xiaomei moved her. Unfortunately, Xiaomei was not perfect enough, and she did not take good care of her host. Time is not old, and we will not part. Xiaomei will definitely bring your encouragement and expectations to give the owner a reason to fall in love with Xiaomei again.
LeeCeleste
Deluxe Double Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 22, 2024
good location, more quiet than i expected, there's a gateway of food on the way to the terminal, the service is good, everything can be ordered via the hotel app.
Response from Property: Thank you very much for your support and recognition of Xiaomei. Everything we do is only to bring a unique and valuable experience to every guest. Seeing your satisfaction and affirmation, Xiaomei is truly touched. Xiaomei will continue to work hard and always be ready for you to come back anytime.
Guest User
Standard Double Room
Stayed in Feb 2024
Couples
8 review
4.5/5
Great
Posted on Feb 26, 2024
Very convenient for last night in Haikou staying close to airport for departure in the morning. Good service and ample clean room.
Response from Property: Thank you very much for choosing Xiaomei as your journey destination. Seeing your recognition and appreciation of the hotel, Xiaomei's friends are very honored! In the future, Xiaomei will continue to work hard to provide you and more guests with better and more personalized service, and sincerely look forward to your coming again!
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
4 review
4.5/5
Great
Posted on Feb 17, 2024
I think the best thing of this airport hotel is that it is very convenient since it is literally next to the airport it is so close that you can walk there.
Response from Property: Thank you very much for choosing Xiaomei as your destination for your journey. Seeing your recognition and appreciation of the hotel, Xiaomei's friends are all very honored! In the future, Xiaomei will continue to work hard to provide you and more customers with better and more personalized services. We sincerely look forward to your arrival again!