Atour Hotel (Guiyang Century City Shopping Center)

Service: The girl at the front desk has a very nice attitude. We arrived in the middle of the night and made it clear that we didn't want the room on the far side. The little girl said it was fine, but when we went up the stairs we saw it was a corner room. . . I felt that my repeated requests were in vain. I called to change rooms and asked them to send me the new room card. I waited for more than 20 minutes. . . I was already very tired in the middle of the night and really dissatisfied. Facilities: The elevator is very slow Hygiene: When I entered the room, I found several hygiene problems, water stains, and marks on the bedside that had not been cleaned. It was very uncomfortable. It was too late and I had no energy, so I just stayed. I originally booked a room for three nights, but the first thing I did when I woke up the next day was to check out and change hotels.

The check-in experience was very good. The front desk was very welcoming. They would try their best to meet any needs. The late-night porridge course was also very good and there were snacks.

The hotel environment is very good, the front desk service is very good, it is clean, the facilities are well-equipped, and parking is easy. If you come here by car, the hotel parking lot is free, which is great! The room is clean and the breakfast is delicious. There are Guiyang special sour soup noodles and old vegetarian noodles. Overall, I am very satisfied!

The experience of staying this time was very good. The service is as good as ever. The environment is also very good. Parking is convenient. The location is also quite good. There are business districts and shopping centers nearby. It is only a few hundred meters away from the subway station. It is also very convenient to take a taxi. The room is hygienic and clean, the layout of the room makes people feel very comfortable, the shower head is easy to use, and the most comfortable thing is the bedding, it is really comfortable! As expected of Atour, the breakfast has many varieties and is delicious! Recommended to friends!

I always stay at Atour when traveling or on business. It was recommended by a friend. It is really good. This Atour is a single-family house with convenient location and easy parking. The parking lot is very large, both open-air and underground. It is very convenient to park. The front desk staff is very helpful. The attitude is very good and friendly. The room is great. I like the decoration style. It is hygienic and clean. The facilities and equipment are good. The TV can project the screen. I particularly like this. I was also given a breakfast. The breakfast is quite rich. Delicious😋! I received a bottle of hot water when I checked out. It was really warm in the winter. I will stay here again next time!

Can you believe it? It costs nearly 800 a night. There is no air conditioning in the hotel, nor in the restaurant. The fans have all been borrowed. It seems that I am not the only one who has no air conditioning in the room. There is no air conditioning in the lobby, and there is no air conditioning in the restaurant during breakfast. Is this Atour? It's rare for me to leave a bad review, so this time I have to give it to Atour Century City store. I hope everyone will stop coming

The underground parking lot is very unsanitary and there is rubbish everywhere underground.

The attitude of the staff at the front desk is really not good. It is very troublesome to go up and wait for the elevator. I have to wait for a long time every time. The surrounding environment is average.

The first time I gave a negative review, the front desk at check-in told me that because the double bed room was tight, could I change it to a twin bed? I was confused because I didn't book a double bed? No matter how nervous you are, I made a reservation in advance. Just because I was nervous about the double bed room, you gave me a double bed. How about you increase the price of the double bed room I booked before listing it? It’s so ****ing funny. It’s the first time I’ve seen someone so funny.