Helen Cave Suites

No air conditioning yet Good breakfast

My first time to cappadocia, and Helen suite caves is best hotel to stay. LOcation is perfect, very clean, Good service. Gorgeous View to the Goreme City and Balloon ride view. Thanks to Nirhat, Serhan, Kemal, Rustam for your warm welcome. Thank you for the help to arrange Air baloon ride, ATV Ride and the Tours. Everything is perfect for our stay. Definetely will comenack to Helen Caves and reccomended to my family and friends in Indonesia. I feel home during my stay at Helen caves suite.

The stay was bad from start to finish. It started with the service, which was not friendly at all. When we went to the room, I realized that the view was not from the room I had chosen, the view in the photos was from a room next door, and the view from ours was a staircase in front, as we were going to spend the night. I chose not to complain all day long. But then the nightmare continued in the room, there was no type of heating and it was very cold days. In the bathroom, the biggest surprise of all: the broken shower door that caused a lot of bath water to run out and flood the floor. Furthermore, the bath towels smelled like they hadn't been washed. This was very disappointing for me, as it was the most expensive stay of the 3 days I spent in Cappadocia. I definitely don't recommend it, there are better and cheaper hotels.

We traveled to Turkey and stayed in 6 different hotels and by far this was the worse hotel that we stayed at. Not to mention that we travel at least three times a year and have alot of experience with different hotels. We stayed in this property for two nights. The first night they gave us a very small room (we paid for a king suit) with no heat and dirty sheets! The second night they changed it to their what they called honey moon suit which was alot better room but still no heat! The gentleman (Kamal) was rude and when I asked its cold he said they don't have the part to the heater! At the end I asked for a refund of at least half of the first night and they refused to do that as well. Overall the picture that is put on *******'s website is not the picture or the room which was suppose to have a king size bed that it shows and I look at this as "false advertisement by the hotel". I would not recommend this hotel to anyone. There are alot more nicer property with the same or less price tag to spend your time and have heat in your room. I have to add the other staff at the hotel were very nice and Nihat was very polite to us. The breakfast was also very good. I have no idea how this hotel is getting all the good ratings which fouled us and we booked it!!!

Helen Cave Suites was perfect for us and made our trip to Cappadocia even more special. Nihat was so kind and helpful with booking our tours and Balloon flight and giving useful information. Each time we arrived back from being out and about, if felt like the experience of Göreme just continued as the hotel is so pretty. We loved the location a little above the main town, as the view was beautiful and there was plenty of restaurants etc very close. The breakfast is extremely generous. We loved watching the balloons from the terrace. We absolutely loved it!

This was a last minute reservation for me due to travel changes. Turned out to be a great place. It is high up a hill and the upper levels of the hotel have a nice view of the amazing Cappadocia landscape. The breakfast was over the top - I was by myself, but was nonetheless brought an array of rolls, cheeses, vegetables, fruit, eggs, and pastries. The guy running the hotel seemed to be there nearly 24 hours a day. He worked very hard to make my stay the best it could be and was very helpful. I ended up getting the last room available and cannot compare my room to other rooms, but would note that my shower was very small (adequate but not spectacular). This was not a big issue for me though.