#1 of Hotels for Dining & Shopping in Northeast Penang Island
Magazine Rd, George Town, Penang 10300, Malaysia
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With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This 4-star hotel is 0.6 mi (0.9 km) from Prangin Mall.Show More
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Last booked 4 mins ago on our site
4.4/5Very Good·Excellent Location
Very clean, very good location, convenient.
Best buffet breakfast, variety of foods.
Friendly staff.
Presidential Double Room with City View (King, Executive Lounge Access)
1 King bed
112m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Kitchen Cleaning Supplies
Room Details
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7
Apartment
60m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Room Details
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5
Triple Room
1 King bed
32m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Room Details
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6
Family Room
1 King bed
32m² | Floor: 10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Room Details
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4
Executive Suite Twin
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bath Towel
Visual Fire Alarm
Room Details
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4
Executive Suite King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bath Towel
Visual Fire Alarm
Room Details
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7
Executive Double Room with City View (King, Executive Lounge Access)
1 King bed
52-78m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Room Details
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7
Club Deluxe King Room
1 King bed
28m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Room Details
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4
Club Deluxe Twin Room
2 Single bed
28m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Room Details
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7
Deluxe King Room
1 King bed
28m² | Floor: 5-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Room Details
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5
Deluxe twin Room
2 Single bed
28m² | Floor: 11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
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Guest Reviews(1113)
4.4/5
Very Good
Verified Reviews
Cleanliness4.5
Amenities4.3
Location4.6
Service4.4
AI Summary
An AI-summarised snapshot of real guest reviews
Guests commend the establishment for its diverse breakfast selection, prime location in George Town, and exceptional service from the staff. Its central position allows for convenient exploration and proximity to amenities.
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Helpful
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Chan Yew Wah
April 13, 2024
I add another extra day for my stay at this hotel Hen..altogether I have 4days 3 nights to enjoy my stay and go to visit interesting places..not forgetting the food.
Anonymous User
April 2, 2024
Hotel is located in Georgetown and easily accessible. The room was clean, spacious and the bed is comfortable. Check in and out were fast by friendly hotel staff.
Xiu Hui
March 12, 2024
The amenities in the room are fantastic! Super comfy room slippers, large room with a lounge chair to look out of the window. Only thing is pillow is a little too soft for my liking. But other than that great stay and managed to request for a room with bathtub.
Cheng Chui Ping
March 20, 2024
Very clean, very good location, convenient.
Best buffet breakfast, variety of foods.
Friendly staff.
Guest User
February 27, 2024
The team had been very accommodating throughout our stay and always anticipated our needs. Good customer service and amenities.
Please convey our heartfelt thanks to the
F/O team who had been really nice and warm towards us throughout the stay.
The F&B team, especially to Mr Zulkifly who had made our meals wonderful and unforgettable.
The housekeeping staffs who had worked hard to keep our room tidy and comfortable throughout the stay.
For surely, Jen Penang had left a footprint in our hearts and we would love to come back for another stay in the near future
Highly recommended, good location and amenities.
Anonymous User
April 12, 2024
Nice location. Nice hotels. Very good service very nice breakfast
Prajongsri Chaiprasitthikul
January 30, 2024
Good location.
There are superstore nearby.
15 mins walk to street art.
Various choices for breakfast.
Good service.
CK-HongKong
April 8, 2024
Good location, quality services!
I enjoyed the tea break in the lounge where you can have a birds’ view of the city while enjoying the free beer, red wine and quality food provided by the hotel.
Certainly would love to stay again in future.
Guest User
February 11, 2024
Great place to stay in Penang. Excellent service:) the pool was nice but would have been even better if the bar had been open. View from the window was interesting.
Health Protected
Quite Clean
4.5/5
Cleaning & disinfecting
Cleaning services provided by a professional company
Rooms are disinfected between stays
Property Description
Opened: 1985
Renovated: 2005
Number of Rooms: 443
With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This 4-star hotel is 0.6 mi (0.9 km) from Prangin Mall.
Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Executive Lounge
Fitness Room
Private ParkingFree
Airport Pick-up Service
Golf Simulator
Table Tennis Room
2 Restaurants
Café
Meeting Room
Multi-Function Room
Children's Pool
Luggage StorageFree
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Executive Lounge
Fitness Room
2 Restaurants
Meeting Room
Multi-Function Room
2 Restaurants
Lobby Lounge
Style: A la carte
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner
Special dietary options: Vegetarian
Dining options: Only available to property guests, Available for reservation, Outdoor tables
Business hours: [Mon - Sun] 06:30-10:30
Cafe Jen
Style: A la carte, Buffet
Cuisine: International, Local, Malaysian
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner
Special dietary options: Halal, Vegetarian
Dining options: Only available to property guests, Available for reservation
Business hours: [Mon - Sun] 06:00-22:00
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Frequently Asked Questions
How much does it cost to stay at Jen Penang Georgetown by Shangri-La?
Prices at Jen Penang Georgetown by Shangri-La are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Jen Penang Georgetown by Shangri-La?
The closest airport is Penang International Airport. It is 17.0km from the hotel and approximately a 24minutes journey by taxi.
What are the check-in and check-out times at Jen Penang Georgetown by Shangri-La?
The check-in time is after 15:00 and the check-out time is before 12:00.
Does Jen Penang Georgetown by Shangri-La provide airport transfer services?
Yes, Jen Penang Georgetown by Shangri-La provides airport transfer services.
What amenities and services does Jen Penang Georgetown by Shangri-La have?
Jen Penang Georgetown by Shangri-La has the following amenities and services: Outdoor Swimming Pool, Executive Lounge, Fitness Room.
Does Jen Penang Georgetown by Shangri-La have a swimming pool?
Yes, Jen Penang Georgetown by Shangri-La has a pool. Pool type: Outdoor Swimming Pool.
Does Jen Penang Georgetown by Shangri-La have fitness amenities?
Yes, Jen Penang Georgetown by Shangri-La has fitness amenities.
Does Jen Penang Georgetown by Shangri-La provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does Jen Penang Georgetown by Shangri-La have non-smoking rooms?
Yes, Jen Penang Georgetown by Shangri-La has non-smoking rooms. Please view the hotel listing for details.
Does Jen Penang Georgetown by Shangri-La provide breakfast?
Yes, Jen Penang Georgetown by Shangri-La provides breakfast.