Galang Hotels & Accommodations

Harris Beralang Hotel truly exceeded my expectations when it comes to cleanliness, creating a relaxing ambiance, and providing exceptional service with their friendly receptionist. From the moment I entered the hotel, I was greeted by a warm and welcoming atmosphere that instantly put me at ease. Cleanliness is a top priority at Harris Beralang Hotel, and it shows in every corner of the property. The rooms were spotless, and the housekeeping staff ensured that everything was immaculate. I appreciated the attention to detail, from the crisp linens to the sparkling bathroom fixtures. It was a pleasure to stay in such a pristine environment. The hotel's ambiance was incredibly soothing and tranquil. The decor was tastefully done, with calming colors and comfortable furnishings that enhanced the overall sense of relaxation. Whether I was lounging in the lobby or enjoying a meal in the restaurant, the atmosphere contributed to a peaceful and serene stay. One of the standout features of Harris Beralang Hotel was the friendly receptionist Melly. The staff went above and beyond to make me feel welcome and attended to any inquiries or requests promptly and with a smile. Their genuine hospitality added a personal touch to my stay and made me feel like a valued guest. Overall, I highly recommend Harris Beralang Hotel to anyone seeking a clean and serene retreat. The attention to cleanliness, the relaxing ambiance, and the friendly receptionist truly set this hotel apart. It is a haven of tranquility and hospitality that guarantees a memorable and enjoyable stay.

The environment is good, and the hotel is also convenient. The key point is that it is close to the port, but it is a bit far from the city😊

Price is just fit for such hotels and good location.

Recommended by a friend, it is my first time staying at Best Western Panbil, Batam and it is exceeded my expectation. The team prepared a birthday surprise in the room with baloon and cake. It was so pretty and memorable. A nice touch! Thank you! We visited ARTrium and Eco Farm which within the premises of the hotel. We tried the Gelato and loved it! There is a supermarket, complete with a wide range of products, very convenient. The room is spacious, minibar included with a good variety from alcoholic & non alcoholic beverages and some snacks. The bed is SUPER comfortable. I personally love the amenities especially the shower gel with Lemongrass Ginger, relaxing and calming. The staffs are very friendly and shout out to Pak Ade for the hospitality. Definitely recommend to my friends and family!

Panbil Residence Apartment is a serviced apartment connected to the main 5 star Western Premier Panbil Hotel. Most main amenities are located at the hotel, which is a more bustling area. The residence was well secured given that the Singapore Consulate General in Batam and Panbil Industries' main office was located in the same building. The residence is superb, quiet and safe. We stayed in a 3 room apartment overlooking the magnificent view of the Nature reserve. Amenities such as crockery and a baby cot can be requested upon booking and were in great condition. There was also netflix in the main bedroom. The residence is located quite a distance away from the main shopping belt, but i do not regret it for the safety and the fridge provided for breast milk storage for baby. What truly impressed us was the service standard and hospitality of the residence staff. They arranged for a driver whenever we needed one - ferry transfer, getting stuck at the deserted Kepri mall after multiple cancellations by Grab drivers, and even to send my husband's misplaced watch from the residence room to the ferry. The intercontinental breakfast every morning was wonderful and truly enjoyable. A great place to relax and unwind for a short holiday. Will stay again when in batam and recommend to anyone who is visiting. Sorry only had videos of the residence.

The room was very clean and well maintained. The interior design of the lobby and the alley were a bit outdated but that's not an issue if you are travelling for business. The room service was very cheap as well. Everything works well but the AC was not too cold, just cool. Overall this is a recommended hotel that will provide quite a comfortable stay.

Read the reviews was a bit sceptical but went ahead to give it a go. Arrived at hotel, was told at the counter that use of the new swimming facility is by coupon and only for 2 pax, extra guest have to pay.. huh? Downer #1. Enter the room was sorely disappointed. We booked the Executive Suite but no way does the room justify its name. Downer #2. The full length window curtains when pulled to the side, instead of a sunny view of Batu Aji estate, we got an absolutely amazing view of the hotel staircase! Downer #3. The toilet bidet hose came loose on the first activation which caused me to get my jeans and shirt wet! Downer 4. The so called mini bar is bare alias empty. The internal temperature of the mini bar is the same as the room temperature. Nothing can be kept cold in the mini bar! When told about this to FO, they said they can’t do anything about it... but they did say that we can keep our stuff in the hotel kitchen freezer.. What?!! Downer #5. At this point I was about to cancel and go to another hotel nearby but the wife say the kids were to exhausted to move out. So hesitantly we stayed. Next day, breakfast buffet was sorely disappointing. At Rp50000/pax it was definitely not value for money. Downer #6. You would be better off walking out of the hotel and try the delicious street food just across the road. At 9am tried booking a traditional message for evening session at the FO. Was told they would whatsapp us to confirm. By 8pm no notification. Had to personally go to the so-called spa, which is just a counter with a room. We booked a 1 hour session. When we enter the room, there were 2 single beds. Not massage table but normal hotel beds! The massage was less than so-so and it ended just after 40 minutes! When told about this, the masseuse said there are others waiting outside. So this justify the shortchange? Downer #7. To summarise, it will be last time booking this hotel, next time visiting will go the other nearby SP Hotel instead.