Heavenly Lake Hotel

The hotel has complete facilities, clean and excellent service. The hotel is in a good location, next to the ruins of the Turnagall city wall. There are many restaurants on this street, which is very convenient. The experience is very good and very satisfactory.

Poor service, old hotel, constant security checks in and out, and poor attitude!

Facilities: Four-star facilities, refrigerator, safe, bathrobe Sanitation: Clean and hygienic Environment: Tourist city, convenient surroundings Service: Warm and thoughtful

The hotel is clean and hygienic, the front desk service is great, parking is convenient, the surrounding environment is good, and shopping is convenient. I give this hotel a five-star thumbs up and will choose here next time. Special thanks to the little girl at the front desk for her enthusiastic service, and to the supervisor for giving us breakfast tickets, which made us feel at home. Xinjiang Food Yakesi👍.

Parking is convenient, service is good, check-in is fast, and the surrounding area is very convenient for eating and shopping. It’s half an hour’s drive from Tianchi. The family room is one bedroom and two living rooms. The bedrooms are on both sides of the living room. The room is very large, with one large bed, two single beds, and two bathrooms. The restaurant's secret tile fish is a must-have. It gave us a pleasant change of taste after eating beef and mutton for several days. It can also be delivered to the room. The service and taste are very good, but the Xinjiang food is very heavy and hard to eat. Not finished! Forgot to take pictures of the room! The only drawback is that the hotel's bath water has never been hot. It is estimated to be only about 35 degrees. It is not very convenient for the elderly to soak their feet. Overall satisfied!

The room was very clean and the hotel customer service was very considerate. They gave us breakfast coupons for two people. Great experience!

It's a very old hotel. The smell of smoke in the room is so strong that it can't be dissipated even if the windows are opened for ventilation. There are few types of breakfast, the product is very poor, and it is not at the level of a star hotel. The overall facilities and experience in various tourist destinations in Xinjiang are not very good. There is a big gap in price and software and hardware facilities. In particular, the service awareness and concept are too serious.

Very cost-effective hotel, large room with refrigerator, bathrobe, public laundry room, quite good

The room is very large, which shows the luxury of the past, but the equipment is old and there are too many mirrors in the room