This place is super far from the Kawaguchiko station and they only offer pick up service for a certain period of time. I think the cut off time is 5pm. After that, they will not be able to provide you shuttle bus service if you wish to go back to kawaguchiko area which is to access to other main attraction. So walking distance is about 30 mins to kawaguchiko station. And Uber is out of service at that area. To us it is not very convenient as we wanted to go out for dinner, there was no shuttle bus service so me and my partner will have to walk about an hour to and fro. The street is extremely dark at night so it was abit scary.
You need to pay extra for the public path.
The service there is not that great. But the room view is great.
Make sure you rent a bike if you want to stay at this hotel. Or if you are driving then it will be fine. Other than that, have to walk most of the time. Can see Mount Fuji view at certain type of room but the second day was cloudy for us so mt fuji view