Comfort Suites Lake Worth

The water in the shower will not get hot. The couch was missing a cushion. The room had a musty smell. The place just seemed to be kind

They had no hot water the room wasnt very private and had bugs breakfast wasnt satisfying in taste staff wasnt very helpful

The hotel and room were overall not very sanitary stains were everywhere. Upon arrival we were given room key with no direction of where to go. Most upsetting and unacceptable was no hot water was avaliable anywhere on premises. It was known that there were issues but was not disclosed upon check in. Staff was very unfriendly and un professional in handling the situation. When asked to speak with a manager no one was available our entire stay. Refund was declined due to booking through a third party.

Check in clerk was having a bad day.. But the hotel lost power a poor kid got stuck in the elevator

Closing of pool/spa area to early. Were adults and stay ip latwr than 9pm. It was a long day and i had to wait for my turn in the spa. That relaxation was much needed and cut short when the feont desk came and told is its closing. The day of check out the electricity went out unexpectedly and the elevator stopped. We had to take the stairs from the 3rd floor which is difficult when u need assistance walking and need the elevator. The quality of the rooms are not worth the price as is and when something like this happens its a really bad experience and makes ya feel like money wasted.

Pillows that look like coushions.. dirty bathtub and long ass hairs. Breakfast subpar, not staying again on my next Ft worth trip. Yokes.

First room I was given didn’t have a working toilet, and I had unpacked before noticing. I tried calling down to the office, even though there were no numbers posted on the phone, and the phone rang for a long time without answer. I tried calling from my personal phone, and again didn’t get an answer. On the fourth try, someone answered, but was unable to hear me because my room phone wasn’t working. I had to go down to the lobby, speak with the attendant, go back to the room and wait for him to speak with his manager, come back down to get a new key to a different room, and then go back up to pack all of my stuff up and move rooms. The second room they ‘upgraded’ us to had stains on the couch and half the outlets didn’t work, including the one with the couch area lamp. The attendant at the front did the best he could with the situation, but I felt the hotel was understaffed with only him manning the lobby for a completely sold out night. I will definitely not be staying there again, and I hope this review helps them work out the staffing situation.

We had a wonderful stay! The staff were very kind and helpful. We made a reservation but needed to come a day early due to winter weather. The staff made it so easy and kept us in the same room for our entire stay.