NH Erlangen

The hotel is not the most up to date hotel. Nevertheless all was good except the sleep ing experience. I could not sleep all night because the bed was extremely hard. Uncannily understand that someone can sleep in such beds. Sleeping on the floor would have been the same experience. Bad, because all other factors are good. But sleeping is essential.

Stayed for three nights as part of a Bavarian holiday trip. The hotel is modern, fresh and well maintained. Rooms are generously sized, well furnished and comfortable. There is an adjacent parking garage with hotel bays. Staff were all friendly and helpful. We decided to change our plans and stay again later in the trip.

I can freely say that the hotel is exceptional, the service is top notch. The staff is wonderful. Miss Elizabeth from the front desk as well as Miss Anne made an exceptionally good impression on me. Real professionals in their work. I would recommend the hotel to anyone, without a doubt.

The hotel and staff are fine and for a short stay achieves its purpose and the facilities are good. However, those contemplating staying should be made aware beforehand that the majority of people staying there are migrants enjoying all the facilities for free that we were paying for. We also felt intimidated by the attitude of some of the these other guests who acted in a way that made us feel uncomfortable. You should not be eating your evening meal alongside several migrants drinking off vouchers. The hotel should let prospective guests know so that they can make their own choice.