This is the worst Marriott experience I've ever had. When I checked in the room, I found it was dirty and asked to change to a clean room. nicole, a checkin employee on the first floor, had a bad attitude and stared at me with a very black face, saying that I would have to wait for three hours, which made me very angry and finally moved me to the 32nd floor. In fact, I live on the 40th floor. And to add insult to injury, my belongings from the first room were sent to my lost and found. are you mad?
It was a very bad experience. I'm an elite member at Marriott, A very bad hotel experience