Residence Inn Dortmund City

A Home from home room, and the first "hotel" I've stayed in with a dishwasher in the room. Room was clean and well presented. It was a strange mix, of a self catering unit and a conventional hotel room. Decor was modern and the bathroom was one of the best I've seen and as large as the rest of the room. Only downside was the shower drain was partially blocked so excess water built up on the floor and turned the room into a swimming pool. Reported it to reception whom arranged maintenance to attend to it.

We spent about 2 weeks here during a family visit. It's a fairly new hotel with a few kinks. Let me start with the positives. Staff are great, no exception. The included breakfast is great, but after 2 weeks with zero variation, it began to wear thin. The espresso maker is available to guests at no extra charge all day, which is plain fabulous. There's a serious issue with the hotel parking. They have a *very* limited number of parking bays, so you never know, when you return, whether there's space for you. There's plenty of other parking in the vicinity, but if you don't know your way around town, it's an issue. Many guests simply leave their cars in the no parking zone adjacent to the hotel. Not sure whether there's a deal with the city ticketing people, but I don't think anyone ever got a ticket in the two weeks that we spent there. You do so at your own risk, obviously, We went through various rooms because the air conditioning didn't work (and it wasn't even summer). I don't want to know what this would look like when it's actually hot. Frightening. It took their staff days to figure out what the problem is (after initially denying that there was a problem to begin with). Not great. WiFi worked great, in the room and the lobby, which has plenty of seating in case you prefer a workspace that's not in your room. There's a small, but decently equipped, gym for hotel guests. The room is what you'd expect of a Residence Inn, spacious, fridge, microwave. The cleaners did a pretty good job maintaining it on a daily basis, there's none of the corner cutting you'd find in other hotels on multi-day stays. Very grateful for that effort. This definitely works as a longer-stay property, just beware of regular soccer events in the city, the guest crowd shifts from business people to soccer fans (with no negative impact, I should add, everyone was at their best behaviours). I would return without hesitation.

Had a wonderful time at this hotel it was like being at home with all the facilities of home like kitchen with cooker and sink and microwave and lovely large bed and room to relax in if not out on town , breakfast excellent early morning , it was the place I wanted a hotel to be in dortmund , close to airport and not far from the beautiful train station , and town , near a record shop and lots of activities around hotel , excellent hotel but weather was not very good wind and rain , but excellent time in dortmund Germany , magic oh magic , German football history stadium close to train station in dortmund , be great to stay at this hotel again , it was different kind of hotel , a magic place of adventure , relaxing eating and drinking and walking around town visiting a record shop and shopping , add romance prefect place to be in dortmund Germany , hotel clean and made for comfort while on holiday away from home

I have stayed here before and would highly recommend. It is convenient for the train station and for decent restaurants. Customer service is excellent. I would definitely stay here again.

We needed an overnight stay in Dortmund before heading to Amsterdam. It' not too far from the train station and is close to the U and a subway line. It is also close to s supermarket complex (5 min walk). Room was comfortable. Breakfast was pretty good. I'd be happy to stay here again. It is just on the outside of the pedestrian area downtown, and about a 10 min walk from the German Football Museum. We had one issue getting in with our car, but they fixed that.

Great place! The staff very kind and helpful. The hotel room is big and is equipped with kitchen. Breakfast basic but with good options. The only thing I didn’t like was the shower, because the water gets out and flood the entire bathroom. I was able to access to late check out, awesome!

They rooms are comfortable and the staff are really helpful and friendly. I would definitely stay there again.