Guest User
October 3, 2022
I originally booked another hotel for the night, but later canceled because the hotel's stairs were steep and unsafe with my baby. I looked for a hotel nearby, but I came across such a weird hotel. First of all, they sold it to us despite knowing that the air conditioner in the room was leaking seriously. In addition, the unscrupulous person charged us 600 yuan for an extra bed. Forget it, the bed they gave us was broken and dented in the middle, making it impossible to sleep on. No one answered the call to customer service, and there were unknown blood stains on the pillow, which lasted all night. Listening to the ticking sound of the air-conditioning water, the adults and the baby didn't sleep well. When they woke up in the middle of the night, the floor was flooded into a river. The elder almost slipped while carrying the baby to the bathroom! It wasn't until after 8 o'clock in the morning that someone answered the phone and offered to help us deal with it. The attitude was very indifferent and perfunctory! One of the people who checked us in also made up lies and told us that the air conditioner was dripping. I have too much money and no place to spend 3,000 a night, knowing that there is a problem. Why? We didn't argue with him and wanted to change rooms. The hotel asked us to wait for news, saying that one of the rooms had to be checked out. We waited until almost 3 o'clock and there was no news. We kept asking and they told us that they couldn't change rooms. Said we would check out late! (When I checked out, I saw that they had sold the room in question to someone else.) It was a really unreliable, deceptive and unscrupulous businessman. Especially the manager surnamed Tao, who is in charge of the site, can't be overstated by the word "brutal" ~ Room 315 is for everyone to avoid lightning, so let's find another hotel!
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