Concord Hotels & Accommodations

The hotel is very quiet and the breakfast is not very good but the quality is good. Coffee is available throughout the day and is especially suitable for family travel, with a king size bed and a sofa bed. The hotel is located half an hour's drive from the city center (if it takes about 53 minutes to get to and from work). The parking lot is big and you don't have to worry.

Lovely historic hotel in the heart of the beautiful quaint town of Concord Massachusetts. The restaurant is fabulous, and the rooms are wonderful especially for the price. Location is awesome; love walking around the town, and it’s about a 20 minute drive to downtown Boston.

The hotel staff was attentive, friendly and accommodating. We were traveling with 2 dogs and were happy to pay the dog fee of $50 for our stay (not per day or per dog). When they heard that one of our dogs is a therapy dog, meaning she visits hospitals and senior buildings, they removed the charge from our bill which I thought was very gracious. There was also and enclosed dog park, down the street next to the neighboring hotel. The room was clean, with a huge TV, Wi-Fi was good for streaming without having to pay for the faster option. The exercise room and equipment was clean, spacious, with newer equipment. All in all it was a lovely stay.

Oct2022: 3⭐: I selected this hotel as a result of needing a place close to the house with easy access to the airport. I selected this hotel through the Bonvoy app based on it fitting the criteria I desired. I wasn't able to get to the hotel until the afternoon hours about 1700. I picked up my spouse from the airport and we decided to get her checked in at the hotel on the way to the hospital down the toll road. I noted that the hotel was difficult to enter and it took a bit of concentration to locate the front entrance of the hotel as it sits over top of the tollway 90. There were two handicapped parking areas available at the check in lot. There is a pay parking garage attached to the hotel and adjacent to the front entrance into the hotel. The parking garage has more handicapped parking areas available and regular parking as well. The areas are not good for large trucks or RVs. The entrance was located and I parked and we went into the hotel. We walked to the front desk and a female worker didn't greet us, didn't say hello, nor did she say welcome to the hotel. The worker said ”give me your id”. My wife was standing there to my side and I looked to see if there was someone else there we had stepped in front of or cut in line. There was no one there but us. My wife said what did she say? Is this the check in desk? I commented that this is the check in window, right? What happened to the smile, good afternoon, welcome to Sheraton, or just hello. DEMANDING my identification upon entering the building was definitely not appropriate. Having a bad day isn't MY fault. I have a choice to choose this location, not the other way around. We finished the check in at the desk, paid for parking, and we went to the room. We dropped off the bags and found that the bathroom door sags and does not properly close as it's hitting the bottom of the frame. One of the window blinds wasn't properly functional. The noise canceling device and the traffic was something to tolerate. Some vehicle drivers passing under the hotel on the tollway, enjoyed throttling the engine. This added noise to an already bad situation. Decent area food spots are walking distance from the hotel.

Very good hotel, good location, more than 20 minutes from MIT and Harvard University, room facilities are good, but also cooking. Pots and pans are complete, dishwasher is also very good, large refrigerator Very real, free parking, great, staying here next time.

The service at the front desk is friendly, the hotel is strategically located, just next to the expressway, and there is a large parking lot. The room we booked has a balcony, and the nearby floors are not high outside, and we can enjoy the sunset view. The airtight sound insulation effect is good, and it is not affected by the sound of traffic. There is a swimming pool, suitable for children to play in the water; there is breakfast, mainly cold meals, which are relatively simple; there is a gym, which children like. There is an American restaurant on the first floor, which tastes good and has a large amount of food. Small downside is a little bit of old smell in the hallway, maybe because of the age of the facilities, it's acceptable.

Dont the unique decor of the hotel fool you. Outside the decor of the hotel, the rest is just gabbage, it shouldn't be part of the Hilton branch. I travel into Boston every week on assignment and it so happen that am currently staying in this hotel right now. I always have great experience in all the Hilton hotels I have been staying with except this particular one. I am suppose to be staying here for 4 days, and 3 day into my stay. Last night, as I was relaxing and having a cup of wine, the glass felt off my hand and spill on the bed. I had to use a towel to cover that side of the bed in order to be able to sleep on the bed till in the morning. I got in touch with the front desk at 7am this morning before going to work to let them know that I needed my bed sheet changed due to the spill drink. The lady at the front desk, assured me that it will be changed before I get back. when I got back from work at 3pm and got to my room, the bed sheet is still not changed. I called the front desk, to enquire as to why it wasn't changed. BILL at the front desk answered the phone and told me that, am not staying more than 4 days so, my room cant be clean. If I need towels, it can be send up stairs. I had to let him know again that, I had stopped at the front desk earlier today to let them know why I needed my bed sheet changed. From this point onwards he became condescending and repeat the same thing he said earlier of me not staying more than 4 days, and as I was about to say I will go down stairs to collect the bedsheet, he hang the phone on my ear. I call again to ask what was his reason for hanging up the phone on me, he didn't pick the phone. After that, I went down stairs to talk to him in person, and all he could say is, ”I did not hang up the phone, I thought you hang up, Maybe the phone got disconnected”. what a LAME ASS EXCUSE, for been UNPROFESSIONAL and RUDE! This is the WORST experience I have ever had at a Hilton hotel and will never stay here again. Can't wait to check out

I haven't reviewed in a long time because of limited Covid travel and I am trying to be accepting of situations but this warranted my review for 2 night stay Good Recently updated rooms with plenty of electric outlets, bed/bedding comfortable No carpet. I like this as carpet harbors odors, flith, and critters Bad Back door doesn't lock leaving direct access to stairwell and all 5 floors. Unsafe! Pool closed to guests and leased out to a private swim club. No breakfast or coffee in lobby, told to go to Dunkin My husband mistakenly left (2) new shirts with tags in a drawer. It took (3) phone calls with response ”Housekeeper for that floor and room no find no shirts.” I have my suspicions. Regret leaving a tip. Pet Friendly :( Garbage strewn all over parking lot Noisy and congested area, Recommend room on backside of building Nothing Plus (+) about this location

It's a little far from several famous tourist destinations. (About 30 minutes by car) Everything else was good. The room is spacious and clean.

The hotel room is very good, because it is a suite, it is convenient to meet guests, but the hotel's dining is not convenient. It is also best to have direct transportation to and from Boston Airport.