The Samuel Ryder Hotel St Albans, Tapestry Collection by Hilton

Location is good. Just opposite to the Cathedral Church. Lots of restaurants, cafe nearby and so no need to worry about dining

Basically, no facilities, and breakfast was ala carte and no second helpings. No vanity kit at all. Water is also on request. Parking was good.

Decent hotel, right in the centre of St Albans

The location is great. Located on the street where all banks, stores, supermarkets and restaurants located. The st albans cathedral abbey is just located opposite of the hotel. However, for the amenities, it would be best if they could provide hair conditioner.

My room cost over £300 per night plus breakfast. I was expecting much better. Central London prices. The room was adequate but nothing special. I had expected a comfortable suite for that price. The drain to the shower was partially blocked, so very nearly caused a flood. The breakfast (charged on top) was lovely, though I think they need to start serving at 06.45, or even 06.30. I had to depart at 07.30, so it ended up being a terrible rush. Lots of guests appeared at 07.00, which suggested there would be demand for an earlier start. On the plus side, it was convenient for my work.

The room was a bit like a bunker that had been deep cleaned with bleach. I've got to say for more than £250 /night I expected much more...certainly I expected a bottle of water in my room...or even better in the fridge. The staff were all very nice but it felt that 2x normal price should get something more.

Not a bad hotel and definitely an interesting building. I arrived late at night so literally checked in, had shower and went to sleep. The only disappointing thing was the cleanliness of the bathroom. There was toothpaste spatter all over the blue painted wall, which is totally disgusting. Besides that though, the bed was extremely comfortable.

The place was nice but I was put in a bad mood by the hotel taking £50 out of my account. This is just not what I expect from a decent hotel. It takes 2 weeks to go back into my account and they should come up with a better way to doing this. It's just not fair on decent people in this work and there is millions of pounds floating in the bank system because of this deposit idea! Also the car parking isn't on site and this should be included clearly in the description. There was no water in the room which should be included and is in most hotels. You had to request this at reception. When getting out the lift on floor 2 there is no signs as to where to go. Finally I came home late after 1pm and found it hard to get back into the hotel. It wasn't clear what to do and I was panicking. This is a nice Hotel and with a few small changes which help customers it would be great. Steve