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Lovely and clean , pleasant staff , nice modern and cozy rooms!

We arrived last Friday some how we had a room for two but there was three of us so we went back to reception and the girl was lovely she changed the room straight away and got a sofa bed fixed up for us. Had a great nights sleep. No noise through the night. The room was grand it was clean and we were only there for one night so it suited us fine. Breakfast was good they had a lot of choice. The only thing was there was no fried eggs which is what I love. Apart from that is was good. The staff were very helpful and I would stay here again.

Booked to stay here via a known 3rd party booking site.. So I take part responsibility for what I now write.. But I do feel perhaps more interaction from staff would've helped.. Especially as I had also emailed location and had communication about arrival time.. Anyway.. Shown to room, and as far as actual room decor and bed, no problem.. Very well decorated.. Ensuite had a small issue because the toilet was directly opposite the towel radiator, so we had to sit awkwardly to use it.. Just a little strange concept and not best for passing No2... Now, having enquired about food, we were advised by venu that they didn't actually do main meals, just cobbs, pork pies etc etc.. So not a problem, there is a fantastic gastropub 5mins down the road walking.. So we all enjoyed a fabulous meal & drinks there instead of using this location.. So, now the frustration part.. The £85 room rate doesn't include a breakfast.. So I didn't read booking form right then.. And you must book breakfast ordering the night before so venue can organise it.. So, couldn't staff mention that on our arrival to pay for accommodation...? Or when we returned before going to bed after having a drink at the bar?? We asked what time was breakfast in the morning?, why didn't they say something like you've not ordered any breakfast... Anyway, we left on time as you must be out by 10am the following morning.. For us, the £85 wasn't really good value for money..at just room rate.. Add breakfast. You're now almost £100 And I judge this opinion on the many locations we've stayed at worldwide that for less you get a far superior room and breakfast.. The following evening, we stayed somewhere else at £5 more, with a larger room, with far superior ensuite..4poster bed, veranda , nice decked out area And that charge included breakfast.. So I understand a pub with rooms has to make a living, but the cost just wasn't justified in our opinion.. Staff were very polite, no issues there.. Would we stay again when visiting the area ? Sorry.. It's a NO...

Stayed at this hotel for three days with work and was blown away. I was in the Garden suite.. which is basically one wing of the hotel! Three rooms in one, walk in to a hallway with a large dressing room to the right, through to a huge room with settes, coffee table and a fantastic luxurious four poster bed, then to the back of the room you enter a huge, traditionally styled bathroom with a huge free standing bath and separate large waterfall shower cubicle set in the wall. The food is outstanding, evey meal I had I was fine dining standard. As for the Staff, they have really made my stay memorable. Mia the duty manager was friendly, helpful, informative, fun to chat to and nothing was a problem, Nick the evening waiter was courteous, polite and again, nice to talk to. 'Lady' Catherine who served breakfasts was a breath of fresh air first thing on a morning and very pleasant. Even the room cleaners went out of their way to make sure you had everything you needed. The hotel is old, quirky but very well kept to keep the olde world feel and amplify it's history. Would highly recommend. Thanyou to ALL the staff for a memorable stay. Richie.

Room was facing street so can hear passer-bys chat. No fan or air-con as weather is very cold.