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The hardware facilities in the room are really good, but during peak periods, the hot water supply in the room will be insufficient. The software facilities need to be improved. I will choose to stay here next time.

Really amazing, the room is large, dry and wet separation, washstand, toilet, bathroom three places are separated, there is a bar in the room, there is a coffee machine, there is a small refrigerator, there is a scale, the important thing is that there is a small balcony! ! ! There is a rocking chair on the balcony! There is a small coffee table on the sofa, and it is great to have a coffee and blow the hair! I hope to continue to work hard, if the price is cheaper, it will be better! ! !

On April 4, 2024, I had the honor of staying at the Vienna Hotel in Shangluo. It was an unforgettable and wonderful experience. As soon as I stepped into the hotel, I could feel its elegance and warmth. The lobby is spacious and bright, beautifully decorated, and the staff is warm and friendly, making people feel at home. Entering the room is even more surprising. The room is spacious and tidy, and the bedding is soft and comfortable, making people feel like they are in the clouds. The facilities in the room are complete, of high quality, and very convenient to use. The service of the hotel is also excellent. Whether it is the front desk or the room service staff, they can meet the needs of the guests in a timely manner, with a friendly and professional attitude. The catering is also satisfactory. The restaurant offers a rich variety of food with excellent taste and endless aftertaste. In short, I feel very happy and satisfied with my stay at the Vienna Hotel in Shangluo. I am deeply impressed by the comfortable environment, high-quality service and complete facilities here. Next time I have a chance, I will choose here again and continue to enjoy this wonderful experience.

It is the first five-star hotel in Shangluo. The hardware facilities can be seen with the naked eye, and the service is not up to par. First of all, when checking in, we were not told which elevator could reach the room, and we had to find it ourselves. We parked at the door, and several cars blocked us inside. We couldn't contact other vehicles. Why didn't you leave a phone number when you parked? What is the security guard at the door for? The most outrageous thing is that the child took a bath at night, and the water was warm and not hot at all. I called the guest service, and the engineering department came and said that because I lived on a high floor, the bath water needed to be put in for more than 10 minutes before it could be hot. As a result, the child took a bath with warm water for almost 20 minutes, and the water was getting colder and colder. I was really speechless. I spent a lot of money, but the bath was cold. The next day, the child had a runny nose. There was also breakfast on the second day. The staff was obviously not enough. There was no yogurt and no one replenished it. No one collected the plates in time. No one came to ask you what you want to drink, and no one came to serve you. As a result, I saw two service staff looking at their phones next to them. There was nothing to do. There were no children's dining chairs or tableware. And for breakfast on the second day, it was obviously not staffed enough. No one replenished the yogurt when it was gone, and no one collected the plates in time. No one came to ask you what you want to drink, and no one came to serve you. As a result, I saw two service staff looking at their mobile phones. They were so bored. There were children's dining chairs and tableware but no children's disposable bibs, which is really incomprehensible. In short, I feel that it doesn't matter where the five-star hotel is opened. What matters is that the service downgrades along with the city. It's awesome!

During the National Day holiday, I decided to take my family to Shangluo for a visit. I saw that this hotel had a relatively high rating on the reviews, so when I went there I found that it was branded as a Starway Hotel. The hotel is not in the city center and there are no restaurants nearby. We can only drive to Wanda to eat. I booked a river view room. The room was quite large and had a small balcony, but there was a strange smell as soon as I entered. It took a long time to ventilate the room before it got better. There is a small park next to the hotel where you can see the Danjiang River. The overall facilities are too old and should be renovated. The sinks are full of mold, the hardware in the bathroom has signs of rust, the carpet is dirty, and the paint on the door is peeling off. Sorry, the procedure for using the shower in the bathroom is too complicated. The most speechless thing was that there was a KTV in the hotel, and there was a man crying and howling at around 9 o'clock until the middle of the night. I didn't sleep well all night, so I decided to check out the next day. What satisfied me most was the breakfast in the hotel, which was very rich and the night view was not bad.

I am very happy to be able to share my positive reviews about this hotel here. First of all I would like to say that the location of the hotel is conveniently located in the city center opposite Wanda Plaza. From the moment I arrived I felt the hospitality of the hotel staff. Enthusiastic and professional. The room I stayed in was also very spacious and comfortable. The bed was very comfortable and the hygiene was very clean. Thank you very much to the cleaning lady for her warm and thoughtful service. When I checked out, I left my watch in the room. The cleaning lady caught up to the elevator in time and there was another How many people can make money without losing money? But an ordinary employee in their hotel did it. Her behavior reflected the employee's honesty, integrity and sense of responsibility, and also demonstrated the hotel's noble quality and moral quality. In addition the breakfast was very rich with a wide variety of choices from traditional breakfast items to a variety of fruits and vegetables and the quality of the food was very fresh. Worth recommending.

Room facilities: The room is very large and has a large balcony! You can watch TV and central air conditioning. There is a writing desk and a separate sofa. The bathroom can dry clothes. The sink is in the aisle near the door, equipped with a vanity mirror and a hair dryer. Cost-effective: Cost-effective, about 200 prices, very comfortable. Breakfast: Breakfast is a simple meal, but it is delicious (๑ᵔ⤙ᵔ๑) you can eat enough to support it, you can't stop at all! wifi: On the electronic screen in the room, there is a wifi account password prompt. Signal 📶 Good 👌🏻 Bed: The bed is a regular size and the comfort of sleeping is good. Quack fragrant! Health: The room was clean and tidy. Room view: The room is close to the South Qin River, river view room. Location traffic: Near the passenger station. Self-driving is very convenient. Services: The service is great and intimate. Parking: Free parking.

The room is spacious and bright, with complete facilities and new facilities The overall feeling in the hotel is very refreshing Laundry facilities are complete, convenient and clean Breakfast was great, with local specialties Service staff are enthusiastic and proactive Respond to requests Very good stay experience The parking lot is in the hotel courtyard, which is convenient Opposite is the restaurant with the best local characteristics, Shangshan celebrity chef

The location of the hotel is not bad. The window of the room faces the river view. You can see the surrounding night view. The facilities in all aspects are OK. Only the hotel breakfast has fewer food choices, but the taste is OK.

👍 The room is unexpectedly good ～ is a pet-friendly hotel, great ～ 🏨 The location is excellent, the room is large, it is very convenient to order takeout, there are many choices to eat around, Xinjiang rice noodles are delicious 😋 🧹 The sanitation is very clean, the four-piece set and hand sanitizer are available, the bedding is clean, the pillows are comfortable, and the two blankets are specially put in the spare is very intimate (the air conditioning heating is very powerful), this is worthy of five-star praise ～ 🔋 There are enough sockets, very friendly to family travel (more charging equipment) 🌸 The service is very good, the young lady is warm, polite and responsible, and the uncle comes out to help guide the parking, and will choose to live in Da ～ on the return trip.