Guest User
December 20, 2021
Awful experience! From check-in to the actual stay at the hotel. Our first impression when walking in, was that perhaps the hotel had no electricity. The ambience was dull and dark. No warm welcoming at all. We then proceeded to our allocated room. The passage leading to our room, also dark and with no life (lights very deem). The room was not impressive at all. Went to what was supposed to be a view through the balcony, however only found overgrown trees. First, the wooden deck on the balcony not well fixed, you step on one and in wobbles. The railings were rusty and showing a sign of not being maintained. We then requested to be moved to another vacant room. Inside, bathroom had no towels, no tissue provided. One of the ceilings lights was not working. We called and reported and only to discover upon our return from dinner that the light is stil not fixed. The toilet not smelling good. But what broke the camel's back, was the morning breakfast. TERRIBLE and very stale. The only things we had to eat and were convinced to be fresh was the toasted break and the fried eggs. We then decided there and then to check out and find an alternative place in order to salvage the remainder our anniversary celebration. The hotel lacks serious maintenance and not a welcoming place to spend your precious time and money on.