Hotel Cartagena Premium

Not for Europeans. Rooms were old and basic. Bed was very hard. Restaurant was very busy with pushy Colombian people. The pool was closed for maintenance. Had to wait long for the lifts and the staff were no very friendly. Checking was diabolical, they made everyone wait till 3pm and then it was everyone at the same time. Not booked by me I would have probably seen the signs of something not portrayed as it actually was. The only thing in its favour was its proximity to the beach.

I don’t even know where to start. I usually not one to complain or write reviews however I need to say something before someone else makes a reservation. We were only staying for three days but our experience was terrible. Cockroaches in the room, AC not working, food pretty bad and the eating area has no AC and looks extremely filthy. Some workers are nice some are not. We did the city tour under the impression we weren’t leaving the vehicle because it was advertised as a driving tour well that was a lie me and my family couldn’t do part of the tour because it was not child friendly and also not accommodation for folks who have disabilities. My advice don’t come here yes is cheap but I’m sure if you do some research you can find a decent hotel for a decent price instead of this place. This is my honest opinion stay somewhere else away from this place. I am only giving it one star because the only positive thing is that the location is great and very close to the beach.