Hyatt Ziva Cancun
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun
Hyatt Ziva Cancun
2024 Global 100 - Family Hotels
Blvd. Kukulcan Mz 51-Lt 7, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 10-minute drive of La Isla Shopping Mall and Tortuga Beach. This 4.5-star property is 1 mi (1.5 km) from Cancun Convention Center and 2.7 mi (4.4 km) from Langosta Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.Show More
We Price Match
4.5/5Great·Excellent Location
The scenery is great, the all-inclusive hotel has many food options, and the sea is very blue.
HuangtaoguantoubuguoqiAll 82 Reviews
Amenities
Outdoor swimming poolDivingSnorkelingSaunaSpaMassage RoomFitness RoomPublic ParkingFreePriority airport pick-upCar Rental
All Amenities
Surroundings
Airport: Cancún International Airport
(23.8km)
Landmarks: Zona Hotelera Cancun
(<100m)
Landmarks: Playa Gaviota Azul
(240m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
4
Dolphin View Master King Room with Sofa Bed
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Bedding: Blanket Or Quilt
Check Availability
2
Standard Two Double Room
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Hair Dryer
Check Availability
4
Club Two Bedroom Ocean Front Suite
2 Queen bed and 1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Towel
Check Availability
6
Ocean View Two Double Room
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Check Availability
3
Swim Up King Room with Sofa Bed
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Bedding: Blanket Or Quilt
Check Availability
1
Swim Up Double Room
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Check Availability
5
Club Ocean Front King Room
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Check Availability
4
Resort View Two Double Room
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Bedding: Blanket Or Quilt
Check Availability
6
Turquoize Sky Ocean Front Master Two Double Room(Adults Only)
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Check Availability
5
Turquoize Ocean Front Master King Room(Adults Only)
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Check Availability
1
Resort View Double Room
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Check Availability
3
Club Ocean Front Double
1 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Check Availability
6
Ocean View King Room with Sofa Bed
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Check Availability
2
Ocean Front Double Room
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Check Availability
6
Club Ocean Front Corner Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Check Availability
4
Resort View King Room with Sofa Bed
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Bedding: Blanket Or Quilt
Check Availability
3
Dolphin View Master Two Double Room with Sofa Bed
2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Bedding: Blanket Or Quilt
Check Availability
3
Presidential Suite
2 Double bed and 1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Check Availability
1
Ocean View Double Room
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Check Availability
6
Ocean Front Two Double Room
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Check Availability
1
Ocean Front Turquoize Master Double (Adults Only)
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Check Availability
3
Swim Up Two Double Room
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Bedding: Blanket Or Quilt
Check Availability
6
Ocean Front King Room with Sofa Bed
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Check Availability
6
Turquoize Sky Ocean Front Master King Room(Adults Only)
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Check Availability
8
Turquoize Sky Swim Up Ocean Front Master King Room(Adults Only)
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Check Availability
4
Ocean Front Pyramid Suite (with Sofa Bed)
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Bedding: Blanket Or Quilt
Check Availability
2
Turquoize Sky Ocean Front Master Double (Adults Only)
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
82 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.4
- Location4.6
- Service4.5
Average for similar properties in Cancun
Denis
April 13, 2024
Hotel is located at the north east point of Cancun *****, which allows to have an access to the beach at the northern side as well as at the eastern side. Both of the beaches are hidden from big waves by the piers. Turquoize suites are spacious and well maintained with an amazing view of the sea. Hotel territory is big enough for walks around it. Sea view from different spots is really beautiful. Hotel has several pools so that the clients can choose one suitable for them. There are several restaurants and bars in the hotel as well, which brings some diversity of options. Hotel staff is very friendly and polite. Service is really good. Overall nice impression of the hotel. Turquoize suite also has a separate building, which is more quiet and a separate swimming pool with a good view of the sea. Definitely recommend this hotel to all sorts of visitors. The only thing that can be better is the food. I would give 4 points out of 5 for the food, it can be more delicious and special as well as the cocktails in the bars, but maybe it’s because of the “all inclusive” type of the service.
Shenmudaoagui
July 31, 2022
Beautiful Caribbean Sea scenery, different customs and customs! All-inclusive service worth experiencing, the hotel is in a great location! The products produced by various restaurants are acceptable, that is, the Japanese food is very mediocre, and the French and Italian food are acceptable! For Guangzhou people, it still feels a little bit worse.
Original TextTranslation provided by Google
SongHawk
April 21, 2022
The hotel is very nice. The most popular hotel in Cancun, the location is excellent, the view is amazing, there are lizards and dolphins on the lawn in the yard, the food is also good, local Mexican food, American fast food, Italian food, Asian food, French food need to enter in formal clothes. Attentive service, suitable for all ages, even better for couples. Of course, prices are not low during Holy Week. All in all, it's worth checking out.
Original TextTranslation provided by Google
1868087****
November 4, 2024
Very satisfied with the hotel!!!
Excellent location, unbeatable sea view, good service attitude, many dining options, full marks💯
Original TextTranslation provided by Google
Huangtaoguantoubuguoqi
November 21, 2024
The scenery is great, the all-inclusive hotel has many food options, and the sea is very blue.
Original TextTranslation provided by Google
_WeChat285620****
September 17, 2024
The rooms are very good, the hotel has many programs, many restaurants, and many entertainment options
Original TextTranslation provided by Google
Henry_xinyi
November 6, 2024
The hotel is in a great location and the restaurant is delicious.
Original TextTranslation provided by Google
Qiqi779
July 17, 2024
Overall it was good. There were shows every night. Tonight was Latin. Meals were all included. The beef in the Italian restaurant was delicious, and the seafood pizza was average. Among the staff there was a Mexican guy who was tall, handsome, and could speak Chinese. He was 30 years old. His Chinese name was Su Wei. He provided excellent service, spoke fluent Chinese, and was nice. He also had a beautiful nose stud. The buffet lunch was also delicious, and the buffet breakfast was average. The dolphin show was especially good!
Original TextTranslation provided by Google
_WeChat282511****
November 26, 2024
The hotel is in a great location with great views. However, the food was very bad during the two days I stayed there. I don't know if it was because there were not many people and not many restaurants were open. It was not worth the all-inclusive price. Overall, I felt it was not worth it.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Diving
Snorkeling
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Public Parking
Free
Priority airport pick-up
Additional charge
Car Rental
Bar
Basketball Court
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Priority airport drop-off
Additional charge
Meeting Room
Multi-Function Room
Children's Pool
Children's Playground
Kids' Club
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Opening times
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public Parking
Free
Valet Parking
Transportation
Priority airport pick-up
Additional charge
Car Rental
Priority airport drop-off
Additional charge
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Concierge Service
24-Hour Front Desk
Languages Spoken
English
Spanish
Food & Drink
Bar
Room Service
Snack Bar
Alcohol-Free Rooms (On Request)
Halal meals provided
Off-site
Health & Wellness
Billiards Room
Table Tennis Room
Tennis Court
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Spa
Additional charge
Diving
Basketball Court
Snorkeling
Body Care
Turkish Bath/ Hammam
Public Areas
ATM
Elevator
No Smoking in Public Areas
Smoking Area
Water Purifier
Garden
Non-Smoking in All Rooms
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Rooms are disinfected between stays
Facilities for Children
Children's Playground
Babysitting Services
Additional charge
Kids' Club
Children's Meals Available
Children's Pool
Business Services
Meeting Room
Fax/Copying Service
Multi-Function Room
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeAmerican, Continental
StyleA la carte
Opening hours[Mon - Sun] 06:30-11:00 Open
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2015
- Renovated: 2015
- Number of Rooms: 537
With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 10-minute drive of La Isla Shopping Mall and Tortuga Beach. This 4.5-star property is 1 mi (1.5 km) from Cancun Convention Center and 2.7 mi (4.4 km) from Langosta Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.