After a major mistake on bookings on the IHG app, Callum the receptionist with 5 years experience went above and more on sorting the problem out and resolving the problem with the IHG team in south Asia I think, anyway after a stressful start I was pleasantly surprised at going one of the deluxe rooms with a four poster bed, luxury bathroom and an array of coffees,teas,snacks and bath robe too, rare nowadays but well worth the extra here for the cost, the hotel location is slightly confusing as it says road closed, but because it's closed almost at drive way, just come off M1 and head towards the road works and you will see road closed but it's literally safe to come through and turn right into car park, beautiful grounds and delightful reception area, bar,dining, and gym, once again thanks callum you did your company well