Campbell Hotels & Accommodations

Just returned from a 2 night stay in a 2 bedroom apartment. Our room had 2 king size beds in two separate bedrooms both with televisions, bathroom, with shower/toilet and plenty of storage, lounge room, with lounge and 2 single seats, dining area with table and 2 seats, a washer/dryer combo and a well equipped kitchen with plenty of storage throughout the unit. Our dryer wouldn’t work and despite 2 people looking at it, no one could get it to dry. This was inconvenient as we had planned on being able to wash and dry clothes and towels. The TV in the bedroom with the window also didn’t work. We tried a different remote that turned it on but still said no signal. We advised reception on checkout and we’re told it would be passed on. As a regular Accor customer, I would have thought a discount might have been appropriate having pain $600 for two nights. Parking is also an addition $25/ day. Our wifi cut off in the morning before checkout time which I also found strange. Checkout was by 10am and at 630am, no wifi. The hotel is in a great location. There is no where to park and check in so I had to double park which was obviously not ideal. The lobby is also very small. The hotel was very clean and everyone we came into contact with was very helpful and friendly. We also didn’t get our room service, which again reception were advised about. The security thing you tap for entry to car park is on the passenger side which is difficult when you are in the car on your own! All these small issues aside, we had a great stay.

Saw the reviews and was not expecting much. I have been surprised to be honest. The reception was helpful, check in was quick and easy. Our room was clean, well equipped and the bed, lovely and soft and we had the best nights sleep. The only gripe was the communal area toilets were grubby but that’s down to dirty people. You get what you pay for and we were comfortable and can only speak of our experience.

I've stayed in some dodgy places but none compared to this motel. Booked 3 rooms for a work trip to Canberra thinking we were going to arrive at the Taj Mahal, weren't we sadly mistaken. We arrived in one room to find the ”cleaner” had forgotten to pop the toilet seat back on the toilet (which wasn't clean by the way) no biggie, but the rooms were FILTHY! My college actually cleaned all the grime and black stuff off the coffee table with a cloth. The lounge was full of crumbs, ash and cigarette filters. Also stained with some questionable white stuff. The room had a dampness to it. That was only 1 room! The others were full of mould in the showers, around the provided body washes in the shower and the thickest soap scum left on the soap holder and a bathroom light that flickered like you were at some dodge rave party. MAKE SURE YOU CHECK YOUR KETTLES! My work mates kettle was full of black mould and grime..it wasn't stained that colour as she could wipe it easily with her finger. The carpets were atrocious in all rooms, damp and smelly, stained with white patches and also the rooms had a thick odour to it. I am not one to worry about where i sleep, as long as i have a clean bed, but even that was questionable. We stayed one night and couldn't deal with it any longer (getting locked in the bathroom and being locked OUT of the bathroom was the final straw) we booked somewhere else where we enjoyed the rest of our trip. Points to the Manager who was lovely, and clearly embarrassed as she had apparently just started working there. But seriously, the level of cleanliness was a joke. Half a star!!!!!

The staff at Pavilion couldn’t have been more friendly and helpful in letting us change rooms and responding to requests.But this didn’t quite make up for the fact that this hotel is in need of some serious TLC. We noticed at reception a tourist excellence award from Trip Adviser from 2012, which is hardly current. On the plus side: The huge foyer area was pleasant and welcoming. The king bed was very comfortable which is the main thing, quality linen. Bathroom towels were plentiful and soft and the shower over the bath had a non-slip surface and a useful help rail to get in and out. What needs attention: The desk and table in both rooms we had were chipped, and the curtains somewhat old and worn. The darkish grey paint also did nothing to raise the energy of what was already a dark room (215) with a tree outside. No plugs were provided for the basin and the bath, though these were supplied on request The restaurant staff were great, but the chicken schnitzel we ordered was really disappointing and poor value at $35. We would also have appreciated a microwave being available, if not as standard on request, as in many hotels. Overall a disappointing experience we would not repeat.

Very basic budget accommodation, just good enough for spending one night. I arrived late, there was one computer in the main entrance to check in, no signs indicating that it was the computer to check in and out. For the check out the drop off box for depositing the keycard is not signalled and small, the carpets on the G floor are dirty. The shared bathroom was clean, only 2 cubicles for shower and 2 for toilet . The room was clean. No kettle, mini fridge. The smart tv wasn’t really smart, there’s no way to make it work. Location was good, plenty of free car park.

Our room was spacious and clean with a beautiful bathroom. The bed was really comfortable but the pillow was too hard and lumpy. I really don't like the duvet only on top of the bed. Why isn't a top sheet used any more? The pool, sauna and club facilities were awesome. Great access to the lake for walks too. Parking isn't free. We used the 3 hours free section.

I was unsure how my stay was going to be but it was excellent. I stayed for 2 nights in a 4 bed female dorm. You don't get keys or cards you instead download an app called Goki which you just use an email to login to and has all of the doors you need on it. The building is very secure, to enter later at night you need to have the app to unlock it. The room smelt very nice and there was a large window which let in a lot of light. We each got a locker with plugs in, and there was a desk with two chairs. The bunk beds were sturdy and didn't creak. Your bed had a pillow and a nice quilt along with all of the sheets you would need. The bathrooms were very clean and smelt very nice. The common areas were tidy and the laundry room was easy to access and use, as the payment for the machines was also on your phone. The accommodation was right next door to the Canberra centre with many restaurants and shops as well as a five minute walk from the art gallery. For $50 a night it was definitely reasonably priced. I thoroughly enjoyed my stay and would definitely stay longer next time!

We 4 adults shared a 2 bedroom suite on arrival we received a warm welcome from reception staff, . directed to our suite and give keys . This was our first stay at Meriton,we were delighted to enter a spacious light filled airy and very clean apartment, in our opinion our necessary comforts of home away from home. On our arrival and departure our first impression remained, 5 stars! to Yar and Alina at front desk cheers and Thanks, house keeping staff on presentation and cleaning of all items and furniture,Wow! You all set the standard for the hospitality industry

We stayed here for the Easter long weekend. The room was basic but modern and clean and the bathrooms looked recently renovated and the showers were fantastic. Staff were lovely and checkin and check out was quick and easy. Beds were quite comfy as well. Unfortunately their restaurant is no longer operational but there’s plenty of restaurants and cafes nearby so that wasn’t as issue. Our “family room” turned out to be just 2 hotel rooms next door to each other, but had a door that you shut off to the hallway that you needed a key to use to open, in order to then access both hotel rooms.

Everything is good, but one thing is not good, the sound insulation is not good, just in time for the construction outside the hotel, the construction site is just facing my window, and I have been working since six o'clock in the morning, my god! so loud that I don't want it