Hyatt Hotel Canberra - A Park Hyatt Hotel

Booked Hyatt to celebrate my birthday and got to check in early, plus the hotel surprised us with some cute chocolates!! Kush at the front desk was really friendly and helpful as well. Definitely willing to go back!

Serene and peaceful, excellent service, well-trained staff who are warm, thoughtful and attentive.

Recently stayed at Hyatt Hotel Canberra and thoroughly enjoyed the experience. The hotel strikes a great balance between old-world charm and modern comfort, with the heritage architecture giving the property a unique character that you simply do not get with many newer hotels. The rooms were spacious, clean and well maintained, and the overall atmosphere throughout the hotel felt calm, professional and relaxing. Staff were welcoming, attentive and genuinely helpful from check-in through to departure, which made the stay seamless. The location is also excellent, particularly for anyone travelling for business, government-related work or simply wanting easy access to Canberra’s key attractions and parliamentary precinct. A standout was the buffet breakfast, which offered a strong variety and quality selection. Overall, a very comfortable and enjoyable stay and I would happily return when next visiting Canberra.

Hotel is very old don't look like five stars rest all good

All good, but we may need more information about the swimming pool, wifi ...on the time we check in at the receptionist instead of we have to ask to know.

We booked a room for three people, but initially found that the room only had two sets of amenities, including bottles of water, slippers, and tea cups. After calling the front desk, the issue was gradually resolved. There were spider webs outside the windows, which discouraged us from opening them. The toilet occasionally made unusual noises, possibly when guests in neighboring rooms flushed. My father went swimming, but the locker would not open when he tried to get his clean clothes. We called the front desk for assistance. A staff member eventually came, but the interaction felt rather cold and lacked any sense of apology, despite the inconvenience my father experienced.

The room is tidy and transportation is convenient.