Find Top Motels in Cairns

After hearing our angry complaints, the Japanese guy at the front desk helped us adjust the room and transferred to the room that matched the photo of our order. Although the area of ​​the room did not reach the 39 square meters described on Ctrip's website, and there was no exhaust fan, it was very ventilated. The air is very good and the view is beautiful. It’s not mainly the aisle balcony. When we left the store, the attitude of the old gentleman at the front desk was also very good, but the attitude of the female staff was extremely bad.

Warm reception and clean room The warm cookies at the reception was a nice surprise. Room with balcony overlooking the sea and swimming pool was nice. The cafe has decent variety of food with a lot of other options available close by as well. The fish pond lights up at night to give a nice visual treat after dark.

I could have given 5 stars but didn’t because I requested to give me extra 1 hour check out time but they declined. They just didn’t care at all those people on the front desk. I won’t come back there are plenty hotels in the vicinity, a little walk is good exercise; plus the night market is on the other side anyway.

Pullman's is close to everything in town. I rang Pullman's the day after I booked a room & asked reservations if I could get a upgrade to a harbour view, the reservations person said that yes I could get an upgrade & that it would cost me an extra $20 a night on top of what I had paid, I said should I pay for that now, they said no when you arrived it will be $80 as I was staying for 4 nights. When I arrived I asked them about my upgrade & they said there was no record of me wanting an upgrade & that they could not help with a harbour view room as they did not have any available. I had other friends staying at the hotel at the same time that paid for mountain views & got harbour views. The furniture in the rooms were old & tables were swollen & had big chips out of them, outdoor table & chairs were not 5 star. We had breakfast at Coco's, I had ordered muffins, my friends had ordered omelette & bacon & eggs. I changed my mine 1 minute after I ordered, I wanted waffles I asked the staff & they said yes they would change my order. My friends order came & I waited for 20 minutes before I got my waffles. Staff were walking around the restaurant with orders & asking people had they ordered this, they had no table numbers, no idea who ordered what, they looked very unprofessional.

I left another local hostel after one night as it was just too noisy - I wanted a place for a good rest so that I could really enjoy all the amazing day trips nearby. This place did just that! I booked a single occupancy room (shared bathroom) on the day and stayed for 4 nights - great value for money and really did the job - I had a perfect rest here. Other guests were of all ages and were friendly. The hostel was very quiet at night and put on some optional entertainment (I chose not to partake and it didn’t disturb me at all). The pool area is small but great! Big kitchen area to cook in and store food. The staff were great at helping me book day trips and the location is fantastic for these (I did the Great Barrier Reef, karunda skyrail and daintree trip from here and the location was perfect). I would definitely stay again!

We recently spent two nights at the Pacific Hotel Cairns and found it to be good value, well located and clean. The room was modern and the beds really comfortable. The only downside was the view onto the parking lot but we didn't book to enjoy the view from the room so that was fine. Also have a nice buffet breakfast at a reasonable price. We look forward to going back again soon.

The room was clean and quiet. It also had a nice view where you could see the sea and the rainforest.Service was good , and it was easy to call a taxi ,you just need to press a taxi bottom in the lobby and taxi would come to the hotel within 5 to 15 minutes .This was really cool!

The location is dead centre cairns city, the 4 bed dorm is good for a group. The kitchen on level 4 is lovely, although some other quests do not clean up after themselves. The pool is lovely & you can get discounts on food and drink in the bar. The the aircon in the room cannot be controlled, we had to sleep in hoodies because it was so cold in the room. There is then NO aircon in the communal areas, making it incredibly uncomfortable to cook or relax. There is not clothes horse for drying clothes. The music that plays every night until 3am can we heard in every room in the hostel! One of the bar waitresses was very rude, pass-remarkable, made personal comments (weight/clothing) and poorly mannered in general.

Very nice hotel and staff within easy walking distance to the Reef terminal and esplanade where there are many restaurants and shopping. Room had a small balcony with a view of the cruise ships coming into cairns. Room was spacious and clean. had a welcome bottle of Prosecco from the staff for my Wife's Birthday!! very nice!! Highly recommend this hotel (has a nice pool too!!).

A great hotel. Staff were all good but Cheri was exceptional. Nothing was too much trouble. Breakfast very good. No complaints at all. We thought the place was exceptional value for money. It would have been nice to have stayed longer but onward flights were booked