I read some of the negative reviews of this place and was a little anxious about how our stay would be. I think most of the villas are more or less the same, some have a bit of garden (not a massive amount of space, to be honest) and some have 3 bedrooms rather than 2, so the bad reviews worried us. However, from the initial contact with the reception staff - very friendly - to the overall cleanliness and care taken by the staff, I think this is a great place to stay. Yes, you have to sign off an inventory, but then you have to pay for damages or losses in hotels, too, so I can't understand why people would complain about that. The only difference is a small deposit but we were fine with that. The villas are clean, the kitchen area really well equipped, and details such as the decorations, free bikes, washing machine, make a huge difference to the overall experience. While we were there a couple of things went wrong and the staff responded and fixed them within minutes. Others have also complained about the breakfast provided. We thought it was great. Lots of choices, fresh coffee machine, both western and Thai food (definitely something we want, and I'm sure others do, too), fresh fruit, and decent pastries. There was nothing to dislike unless you're really fussy about what you eat. Our daughter, who's almost 3, loved playing in the play area and the pool. She didn't want to spend hours in there, but we thought it was distracting enough for her each day, and she always wanted to end the day there. The free activities such as drawing and face painting were wonderful and I hope these continue. I do agree with some comments that maintenance is needed on some of the equipment but it's fine for a short time. There's only one complaint we would make, and this has been addressed elsewhere. The steps in the pool are made of compacted small stones, and these are definitely coming loose and can cut your feet and legs if you're not careful. I believe this has been mentioned enough times so I'm sure it can be resolved soon. But I guess it means draining the pools and closing the villas while it's done, so it's not going to happen overnight. Overall, we enjoyed our stay, were impressed with the accommodation and facilities, and would recommend it to anyone with children who want some distractions without having to go far.
Outstanding
35 Reviews