Novotel Brussels Off Grand Place

The hotel is a short walk from the central train station, and it's downhill, which makes it a bit easier with luggage. However, it's a cobblestone path, so it can still be a bit tiring. The room is spacious; I think it might be an accessible room because there are grab bars by the toilet. The shower drain was very slow, and water overflowed into the entire bathroom. The bedding was clean, but the bed was a bit soft. This room actually had two single beds, so four people could comfortably stay here. There's air conditioning, and you can make it quite cold. There's no free bottled water, only tap water, so it's best to buy a large bottle from the Carrefour convenience store next door. Given its proximity to the train station, there are quite a few homeless people around at night, so it's best to avoid going out after dark.

The room was big enough for a family of three. Housekeeping was quite timely, but they always cleaned while we were at breakfast, and they weren't finished when we came back, which was a bit awkward having to ask them to leave. Breakfast was free for children and they'd give little bears to the kids. There's also a cozy children's play area at breakfast.

A Novotel hotel very close to Brussels Central Station. The receptionist was super nice and kindly suggested we book breakfast the night before to save money, which we did. Our room faced the street, so there was occasional noise from people talking loudly at night, but it wasn't a big deal and we still slept soundly.

Convenient location, but there's an uphill walk to get there. The lobby has a bar with reasonable prices, but the facilities are a bit dated. The shower stall was tiny and there were hairs on the bedsheets.

The room was quite satisfactory, and the location was super convenient – just a five-minute walk from the train station. Compared to other hotels on this European trip, the price was really not expensive. I didn't buy breakfast because there were chocolate and waffle shops everywhere downstairs.

The staff at the reception were very inexperienced. They didn't even know their own hotel and accidentally made me two reservations at two different hotels at the same time. Especially if you're booking through ***********, you need to double-check everything yourself.