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Reviews for Bracebridge Hotels

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Sleep Inn Muskoka
3.8/577 Reviews
There were 2 people ahead of us at check-In but it was over 45 minutes before we were able to get to the desk. There was only one attendant and the people ahead of us had a lost reservation. Annoying but fine…. It happens. Then, our room key doesn’t work, we get replacements and those don’t work either. It’s now been over an hour and we still aren’t in our room…. The one front desk attendant is the ONLY person working and came up to let us in with a key…. But this meant delaying other peoples checkin so she could come upstairs with us. We finally get in and the tv does not work or turn on…. The list goes on. All small things but the build up of items is really frustrating. The hotel looks completely dishelved, and dirty (the rooms however were clean enough though… the one and only saving grace. I should add the girl at the desk was very pleasant but clearly overwhelmed. These issues are not her fault but she’s been left alone to handle them. I saw other people heading back to the desk with tv remotes and keys… so I imagine we aren’t the only people having trouble. Anyways, we’ve previously stayed at the Quality Inn on ecclestone and will return there next time. We won’t come back here. Comparable price but absolutely not a comparable experience.
Quality Inn Bracebridge
3.9/5101 Reviews
Booked due to proximity to Santa's Village yet found size and price of the 2 queen suite high; and not for a water view. Room was clean and had the wet bar amenities & comfy beds yet pictures online create an image of a much larger, 2 room apartment than a suite overlooking the parking lot and bus terminal - Hotel appears to be hub of activity - pool hall, bowling alley, boat cruise, restaurant (never open during stay), convenience store (open only when bus coming or going) & Northland bus station. Pool was large yet humid and did require a little searching behind gym & up stairs (not accessible by any means). Located on the river yet has undeveloped or underused patio space to take advantage of its location and no elevators on-site. Ice machine is a 50/50 gamble if working too -
Wellington Inn
4.4/5100 Reviews
Comfortable and convenient, parking is convenient. Good value for money.

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