Home2 Suites by Hilton Rapid City

Our room was so hot and the air conditioner wasn’t working. It made it impossible for us to sleep. Not a good way to set the family out for a day of sight seeing, so it made our day pretty rough.

The room was not very clean, we used the pullout sofa and there were stains on the mattress and lots of garbage under the sofa area. All of the dishes from the previous residents were in the dishwasher, I am not going to unload a dishwasher full of dishes that I didn’t use. Bedding cleanliness was questionable. Every towel in the bathroom was stained. Breakfast was absolutely terrible. However, the breakfast issue was mostly due to the hotel being fully booked. I will not stay here again, and would recommend booking one of the neighboring hotels that are much cleaner, and about the same nightly cost.

Excellent place to stay. I was traveling alone and thought the parking, room and staff were all great. Breakfast was good and the hotel was in a good location to get on the interstate. Would definitely stay again.

Our stay was comfortable before an international flight. The room was spacious which allowed us to pack and inventory our essential items that would travel with us. The hotel was quiet which allowed for a peaceful place to get the much needed rest before our 6am arrival. Would definitely recommend

Nice place for the price. Just a heads up, not a quiet place with all the waterpark activity. If you're not there for that or have kids, you probably won't be happy. They don't put water bottles in the room, which isn't a huge deal, but is an easy little thing they could do to increase customer satisfaction. Room wasn't super clean when we showed up. There was hair everywhere in the bathroom and food on the floor. The free breakfast is complete garbage. Save yourself the trouble and go to the Perkins, or one of the many awesome breakfast spots in town. Overall though, worth it for a cheap place to stay and the water park was fun for the kids.

The room was spacious and comfortable. Always nice to have a kitchenette. Breakfast was great. Friendly and helpful staff. I would stay again.

Great room, staff was friendly, breakfast was great, and easy walking (it’s connected) to the water park!

Ugh, where do I start? Let’s just say if you expect clean rooms, this is not it. I had to go ask for extra linen to put on sofa that we attempted to use for our son, but when we unfolded it, we folded it right back in, after what we saw. The white mattress topper that was there was not changed for god knows how long. Bunch of black pieces of something. If you didn’t look close you’d think those are bed bugs. Floor in the bathroom might have been swept before we got in, but in every corner you could see the small pieces of dirt, small clear rubber bands, pieces of fuzz, etc. Same for the floor by the kitchen. Furniture drawers were not cleaned for a while, with hair and pieces of crumbs. Not one, but all of them. I used our wipes to clean one part of drawers to put our clothes in. No utensils in their kitchen, which is part of each studio, so had to go ask for those too. Body lotion was empty , so here I go to reception again. I felt like a nuisance to the hotel staff, which I should not be as these things should be in the room before guests arrive. The pillows in the room are simply horrible, just too flat for our taste. You could tell that room was not clean thoroughly between different guests. Needless to say, we would NOT stay here again and that is coming from my spouse, who is not picky at all and we don’t ever write reviews on our stays, but we’re simply not impressed.

I will no longer be staying at home 2 suites in rapid city due to trust and integrity of the employees. When we got on the highway to leave town my wife realized that she had forgot a blanket and pillow in the room. Rather than turn around we decided to just call and have them set aside for family to pick up for us. When we called they claimed to not have found our possesions. I dont see how this is possible due to the fact we were the only people in the room. Pillow was a more expensive purple brand, not a big deal can be replaced. The blanket on the other hand was very important it was gifted to my wife from her grandmother before she passed. She is very upset and now we can not trust this establishment.