Sofitel Auckland Viaduct Harbour
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Auckland

Sofitel Auckland Viaduct Harbour

Renovated in 2023
#2 of Luxury Hotels in Auckland
21 Viaduct Harbour Avenue, Auckland Central, Auckland, Auckland Region 1010, New Zealand
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Experience the very best of modern luxury at Sofitel Auckland, here you can indulge in a decidedly chic encounter that combines the spirit of our Viaduct Harbour location with the French Art de Vivre. Sofitel offers tailor-made services and splendid facilities that are stylish and cosmopolitan. Authentic and lively culinary experiences in La Marée, soothing wellness journeys in Sofitel Spa, and exquisitely designed spaces that exude chic design with a hint of the French touch. The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud “Ambassadors” of l’Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to you. Our ambassadors look forward to welcoming you to the new reimagined Sofitel Auckland Viaduct Harbour where you can indulge in life’s joys and discover Where Life Lives!Show More
We Price Match
hotel overview picture
4.3/5Very Good·Great Location
Clean, tidy. Very good
Amenities
Indoor Swimming PoolSpaMassage RoomFitness RoomPrivate ParkingCar Charging FacilitiesBarRestaurantMeeting RoomMulti-Function Room
All Amenities
Surroundings
Airport: Auckland International Airport
(27.3km)
Train: Auckland Train and Bus Terminal
(1.0km)
Train: Britomart Station
(1.0km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Luxury Room With Atrium View
4

Luxury Room With Atrium View

1 King bed
45m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Opera Suite

Opera Suite

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Toothbrush
Room Details
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Deluxe Suite
6

Deluxe Suite

1 King bed
63m² | Floor: 3,6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Superior Room
7

Superior Room

1 King bed
35m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Junior Suite
5

Junior Suite

1 King bed
52m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Superior King Room-Accessible
4

Superior King Room-Accessible

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
TV
Room Details
Check Availability
Luxury Room With Marina View
4

Luxury Room With Marina View

1 King bed
36m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Luxury King Room With Balcony
5

Luxury King Room With Balcony

1 King bed
60m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews(63)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.4
  • Location4.4
  • Service4.2
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 24, 2024
The room itself is very old, the windows were also poorly cleaned. However the rest of the hotel is nice and updated including the spa and pool area. Overall it was a decent stay, however I would only go back for the spa and not stay there again.
A‍n‍n‍i‍e‍m‍a‍m‍i
March 11, 2024
My first choice every time I go to Auckland, because I like the surrounding environment so much. It’s a pity that the hotel has not updated its equipment in the three years since the epidemic, and there is a lack of staff!
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
September 4, 2022
The first time I stayed, but it should be the last time. After all, this is the worst five-star hotel I have ever stayed in. The cleanliness will not clean the trash can, the washbasin has water stains, and the interface of the shower head is leaking. , I can't find the person on duty in the lobby to help with parking at night. Not only that, rang the bell in the parking lot and waited for at least 20 minutes with no response. The most exaggerated thing is that the doorman even took the wrong car when he took the car... If my own car is also taken in the wrong way, and it is really driven away, what should I do? My colleague asked the waiter for toothpaste and toothbrush, but the waiter put it at the door without being told, and was taken by others.
Original TextTranslation provided by Google
H‍u‍a‍e‍r‍8‍8‍8‍9‍9‍9
January 28, 2023
Clean, tidy. Very good
Original TextTranslation provided by Google
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
April 18, 2024
Not very welcoming for families. When we got off the car the staff even asked if we were in the right hotel. I am pregnant with two kids on a staycation. Many staff won’t say hi unless you’re wearing a suit. The ambience is cold and boring but the facilities are top notch and new. Bathtub in room is great, amenities smells amazing and they’re Balmain. Breakfast is lovely too, but being a French hotel expected their croissants to be better. Service was definitely not what I’ve experienced in five star hotels, but the facilities (indoor pool and indoor jacuzzi!) were great. May be best for couples or business travellers
S‍t‍e‍v‍e
March 30, 2024
Checkin was quite slow and the receptionist forgot to give us our key when the room was ready after two reminders. Swimming pool is also quite cold and many other guests said the same. Other than that this is a good hotel serving good food with good staff in the restaurant. Breakfast was also good.
A‍r‍i‍n‍a
March 26, 2024
The room was nice and big, with good amenities. However my window faced a bus depot, so didn’t really have much of a view. The staff at the hotel were hit or miss depending who you spoke to.
J‍o‍e‍ ‍D‍e‍a‍n
March 20, 2024
Safe, quiet, view of Marina from outside. Unfortunately not from our room. We had a very bad views. We were told we upgraded to Atrium. Sounds fancy but when we got to our room and opened the curtains to check the view, what we could see were the roof down below and other units and the guests from inside. Hence, we had to always close the curtains so other guests from other units couldn't see us. The breakfast that is cooked to our preference is okay. The free-refill coffee had to be ordered all the time, and it takes a while before you get one. The buffet breakfast is mediocre except the hot food. I love the mushroom. I think it's Bella or Crimini. The breads esp. the sliced loaves are either old and rock hard. I'm not sure if it's supposed to be like that. Because I'm used to eating soft and fluffy breads. Same with nuts, they are just too hard for me. I'm not sure or maybe it's just me. All I know they took a lot of hard work to bite and chew to swallow. I only tried once and didn't repeat. What I like most of our room is the spacious room and the shower & strong water which is very important to us. Oh the cleaning time is not time pressured. Cleaners do not knock to signal cleaning time. They just wait until unit guests go out before they go inside to clean every room, which is very rare in all my hotel experience. Overall, our experience is fine. We still enjoyed our time while in Auckland.
J‍a‍n‍e‍t
March 19, 2024
A so-so property--good location but feels like a mid level change and not like a top flight major city hotel. Breakfast buffet completely ordinary. Again feels like a tour hotel.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Full English/Irish, Gluten-free, Vegetarian
StyleBuffet
AgeFee
Adult
NZD 52.00 (approx. S$ 42.05) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2011
  • Renovated: 2023
  • Number of Rooms: 85
Experience the very best of modern luxury at Sofitel Auckland, here you can indulge in a decidedly chic encounter that combines the spirit of our Viaduct Harbour location with the French Art de Vivre. Sofitel offers tailor-made services and splendid facilities that are stylish and cosmopolitan. Authentic and lively culinary experiences in La Marée, soothing wellness journeys in Sofitel Spa, and exquisitely designed spaces that exude chic design with a hint of the French touch. The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud “Ambassadors” of l’Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to you. Our ambassadors look forward to welcoming you to the new reimagined Sofitel Auckland Viaduct Harbour where you can indulge in life’s joys and discover Where Life Lives!

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Sofitel Auckland Viaduct Harbour?

Prices at Sofitel Auckland Viaduct Harbour are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Sofitel Auckland Viaduct Harbour?

The closest airport is Auckland International Airport. It is 27.3km from the hotel and approximately a 30minutes journey by taxi.

What are the check-in and check-out times at Sofitel Auckland Viaduct Harbour?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Sofitel Auckland Viaduct Harbour provide airport transfer services?

No, the Sofitel Auckland Viaduct Harbour doesn't provide airport transfer services.

What amenities and services does Sofitel Auckland Viaduct Harbour have?

Sofitel Auckland Viaduct Harbour has the following amenities and services: Indoor Swimming Pool, Hiking, Spa.

Does Sofitel Auckland Viaduct Harbour have a swimming pool?

Yes, Sofitel Auckland Viaduct Harbour has a pool. Pool type: Indoor Swimming Pool.

Does Sofitel Auckland Viaduct Harbour have fitness amenities?

Yes, Sofitel Auckland Viaduct Harbour has fitness amenities.

Does Sofitel Auckland Viaduct Harbour provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Sofitel Auckland Viaduct Harbour have non-smoking rooms?

Yes, Sofitel Auckland Viaduct Harbour has non-smoking rooms. Please view the hotel listing for details.

Does Sofitel Auckland Viaduct Harbour provide breakfast?

Yes, Sofitel Auckland Viaduct Harbour provides breakfast.

About This Property

Nearest AirportAuckland International Airport
Distance to Airport27.52KM
Nearest Train StationAuckland Train and Bus Terminal
Distance to Train Station1.05KM
Average Price FromSGD479
Hotel Star Rating5