Family-friendly Hotels in Boston

When I checked in, I asked if I could get a room with a city view. The guy at the front desk smiled and said that the room I booked could not be viewed. I received the room card and went into the room. It was quite spacious and the bathroom was big enough. But there was a buzzing noise. I checked and noticed that there was an ice machine next door. It turned out to be the sound. I went straight to a person at the counter and told him about the situation. He immediately accompanied me upstairs to check. Originally, he said that the ice machine could be turned off, but after consulting, he said that the ice would melt into water and overflow. But there were no vacancies. He gave me earplugs but I refused. He said to see if there were any reservations that night but did not come. I said I would wait. As a result, I waited for more than half an hour. I guess before 12 o'clock, I called to say that someone had cancelled. He came up with the room card and changed the room. It was much quieter. I wrote down his name: ******, the front desk manager of InterContinental Hotel. I can only say that I was lucky. If no one had cancelled the reservation that night, I would be in trouble.

To participate in the exhibition, the hotel itself is very good, excellent service

The Hotel lobby is beautiful! The front desk staff was amazing. We “upgraded” to a King Suite. The entire “first floor” (one level above the lobby) is very dark. The room was large but it wasn’t clean. The carpet in the hall and in the room was dirty. The bed was comfortable. The bathroom was not clean and there was no soap. I had to find a housekeeper to ask for soap, shampoo etc. I think because we booked through a third party vendor they give you the worst rooms. Reminded me of the movie the titanic- we were in the steerage area of the hotel or the oldest - probably haunted part of the hotel. That said, Amazing location!! I would book here again for sure!

The second time, the hotel facilities are easy to use for the people. The excellent location is the commercial department store area, located in the central city. The surrounding subway and supermarket are within walking distance. The restaurant has a rich and convenient diet. The hotel offers warm service and a newly renovated lobby with free coffee breaks. Tickets for buses to outlets can be confirmed at the front desk and picked up at the hotel the next day. Very good trip.

Very satisfied. The hotel has large rooms, new facilities, heated towel racks, fruit in the gym, coffee machine on the first floor, hot water, tea making, and free of charge. The hotel is very close to the shopping center (Prudential Mall,), about 10 minutes walk. The subway is also about 10 minutes. Very convenient. I will stay at this hotel next time.

It was a quick trip, I didn't get checked in until 3am and left out @9 am. The room was very clean. I was able to grab a quick bagel thanks to the free breakfast buffet. My car was waiting for me and my bag was place in my car by the attendant. Once I was home checking my emails I realized my stay was prorated and I was not charged a full day. I really appreciate them for noticing and applying the credit. I will be choosing Embassy Suites for future trips to Boston.

Hotel was clean. Staff was wonderful all around. No room service but you can order and pick up. Only had appetizers and they were ok. Pricey from Tamo. Breakfast at Alure was excellent. Had coffee and breakfast sandwich at Cafe kiosk. Was surprisingly good. Used Uber/Lyft when needed. Felt safe walking but only did so during daylight. Would book again. Pricey but worth it.

Our stay at the Residence Inn Marriott was an exceptional family vacation. We had a great time during the July long weekend, and the property contributed positively to our experience. While there were some minor issues, they did not significantly impact our overall enjoyment. Rooms: Upon arrival, the rooms were clean but had a lingering seafood odor from previous guests. We used the air conditioning and sprayed some cologne to mask the smell. The housekeeping service, which was every other day, took a bit of getting used to with kids and diapers, but we managed. The one housekeeping session we had during our four-night stay was satisfactory. Pool: The family enjoyed the pool on the 8th floor. It was the perfect size—not too big and not too small. It was consistently clean, and other families also seemed to enjoy it. Parking: The valet parking fee was a bit of a shock at $68 plus tips, totaling over $300 for our stay. While I understand that parking fees are standard in the area, I would suggest reducing the fee for overnight guests to around $40. The valet service was convenient, with the lot located under the hotel, and texting the valet for car retrieval was extremely helpful. Breakfast: Weekday breakfasts were pleasant with no lines and clean seating areas. However, July 4th morning was very busy, leading to long lines for food. It would be helpful if guests could clean up after themselves rather than leaving plates for staff. Perhaps a sign reminding guests to clear their tables would be beneficial, especially for international guests who may need direction. Despite these minor inconveniences, we thoroughly enjoyed our stay and appreciated the excellent interactions with the staff.

Very good stay, great environment has been booking a room in Ctrip, customer service is also very patient, even if the problem can be solved, has been very satisfied, thanks to Ctrip

I hesitated for a long time when I booked this hotel, and I read the mixed reviews. But the price is indeed lower than other five-star hotels, so I still booked it... Sometimes there is a doorman, and sometimes there is no doorman. Even if he sees you carrying your luggage, he will not come to help you, just look at it from a distance So...stayed for two nights, the only service I felt was that the cleaning aunt would knock on the door in the evening and ask if there was any need for help. The rest already felt like an independent hotel... The facilities were really old, and the bedside cabinet was placed under the bed There is a huge and obvious multi-function socket. To charge, you can only charge by unplugging the other plugs of the multi-function socket... Staying in so many five-star hotels, this is the first hotel without a USB plug... Even the hotel It has been in business for a long time, and it's time to update the facilities... The carpet looks like it hasn't been washed for a long time, and the oil spots are everywhere... The decoration is definitely worthy of a five-star hotel 50 years ago, and now it has... Before I came to Boston, I lived in the New York Times Ritz-Carlton. I just want to feel what happened to you at the Ritz-Carlton... There is no progress and improvement. I can only watch your peers surpass you.