Family-friendly Hotels in Boston

Watch out where you staying ! We’ve been using intercontinental hotel very well for couple years We live 5 hrs aways from the boston city Every time when we spend some time in the city we always book intercontinental hotel cause this hotel service, cleanness everything was so perfect. It worth, we loved it But lately we are very disappointed of services.last night we stayed was worst experience ever had at intercontinental hotel We stayed a night First. There is No robes. I tried to call lobby so many times! no answer . ( I had exactly same problem couple days ago when we stayed at your hotel. I had to go downstairs to ask for robe) Second. No answer lobby phone as I mentioned at first we’ve tried to call lobby so many time for services. ( Cart, water, etc) but NO answer Every time when I need I had to go Downstairs.. (Until last year? You guys were so good! since this year summer! I believe that you guys were NO answer AT ALL) Third. This is major !! We had a flight next morning so we booked your hotel as usual but we got connection room that I didn’t know even when we are check in there is nothing mentioned We were about to fall asleep around 12am and we hearing some grrrrrrr grrrrrrrr I thought A/C had something problems and we realized we HEARING someone’s snoring our next door!!!! And we couldn’t sleep at all stayed all night to go the airport next morning …. I got so mad… we paid for a night $550 at 5stars hotel and no sleep …no comfort there is no difference $80 inn out there.. So i claimed it next day when I checked out There is one lady who helped me checked out she told me she cant do anything with it but she will give me Email address of manager so i can claim through them But Email also Wrong ! What a WORST experience ever Years of good experiences have all crumbled this year. Anyways watch out where are you staying the room

To participate in the exhibition, the hotel itself is very good, excellent service

The second time, the hotel facilities are easy to use for the people. The excellent location is the commercial department store area, located in the central city. The surrounding subway and supermarket are within walking distance. The restaurant has a rich and convenient diet. The hotel offers warm service and a newly renovated lobby with free coffee breaks. Tickets for buses to outlets can be confirmed at the front desk and picked up at the hotel the next day. Very good trip.

Very satisfied. The hotel has large rooms, new facilities, heated towel racks, fruit in the gym, coffee machine on the first floor, hot water, tea making, and free of charge. The hotel is very close to the shopping center (Prudential Mall,), about 10 minutes walk. The subway is also about 10 minutes. Very convenient. I will stay at this hotel next time.

Although I stayed at this hotel for only 12 hours, the room was quite spacious and confortable and equipped with everything I needed to stay for one night. As I needed to leave the hotel at 5am and could not have breakfast as it started being supplied from 6am. However, staying at this hotel was still worth the price.

Hotel was clean. Staff was wonderful all around. No room service but you can order and pick up. Only had appetizers and they were ok. Pricey from Tamo. Breakfast at Alure was excellent. Had coffee and breakfast sandwich at Cafe kiosk. Was surprisingly good. Used Uber/Lyft when needed. Felt safe walking but only did so during daylight. Would book again. Pricey but worth it.

The location is good, just a few blocks away from the East Campus of Boston University, and within acceptable walking distance to MIT. It is also convenient to take the subway to MFA and the city center. It's nice to have a small kitchen to cook your own food. It should be noted that the house prices will be higher when there are games at the stadium, so be careful to avoid them.

Very good stay, great environment has been booking a room in Ctrip, customer service is also very patient, even if the problem can be solved, has been very satisfied, thanks to Ctrip

I hesitated for a long time when I booked this hotel, and I read the mixed reviews. But the price is indeed lower than other five-star hotels, so I still booked it... Sometimes there is a doorman, and sometimes there is no doorman. Even if he sees you carrying your luggage, he will not come to help you, just look at it from a distance So...stayed for two nights, the only service I felt was that the cleaning aunt would knock on the door in the evening and ask if there was any need for help. The rest already felt like an independent hotel... The facilities were really old, and the bedside cabinet was placed under the bed There is a huge and obvious multi-function socket. To charge, you can only charge by unplugging the other plugs of the multi-function socket... Staying in so many five-star hotels, this is the first hotel without a USB plug... Even the hotel It has been in business for a long time, and it's time to update the facilities... The carpet looks like it hasn't been washed for a long time, and the oil spots are everywhere... The decoration is definitely worthy of a five-star hotel 50 years ago, and now it has... Before I came to Boston, I lived in the New York Times Ritz-Carlton. I just want to feel what happened to you at the Ritz-Carlton... There is no progress and improvement. I can only watch your peers surpass you.

It's an 8/10 level four seasons. The doormen were very nice and welcoming, check-in was fast and they gave all the necessary info about this hotel. The room was not prepared as requested but this got fixed soon after we enjoyed dinner outside. The breakfast was amazing, lobster scrambled eggs and bakery were all very tasty. The swimming pool is large enough, without kids. But the water circulating system was not well-designed, so you might feel the cold and warm alternatively. The lounge at the lobby level was used to serve afternoon tea and happy hours. By the time we were there, it was a noisy party. Luckily, the floor was high enough, so I never felt bothered. The location of this hotel is very close to the prudential center, as well as Newbury Street. It's easy to get everywhere in Boston. Before the reopening of Fourseasons Boston, One Dalton would still be the ideal place to stay in the city. Chantal, if spelled correctly, is the warmest and best waitress. Thanks for your service.