The Italian holiday promised to be good. Old but fancy and cared property, nice service, more older people that are used to quality and stability. Great breakfast, options to eat through out the day, beach service with beds, mattress, towels and umbrellas… clean sea. Air conditioning in rooms is good and not loud. Bed amenities just ok. BUT we faced problem- while away from hotel for just few hours, we were robbed. They simply took the safe and checked bags for cash. And you know- it seems everyone can enter the premises and do what he wants. Even if you can hear everything from corridor- it does not help someone to get into your room without notification, breaking the locker. We left a room and in 40 minutes someone was already trying to withdraw the cash from my card… I do not believe that the hotel workers or police were shocked. It makes me think that that is usual thing. So keep your eyes open. Have everything with you or on virtual accounts. God save Ukraine - we have everything in app. Sure, i lost very special jewelries, memories on the bracelets, money, pictures of beloved from parcel… that makes me cry. But I hope to finish our holiday without further looses. But five stars hotel is meant to be safe as a bank, or am I wrong? So no tips for good service. Am simply out of cash.