Guest User
November 27, 2023
Upon arriving, I received our card for door access to our room, (room 17 at the very top of the building. Tried it first time and didn’t work and another guy was also having the same problem so if you have mobility problems request ground floor as there’s no lift. So we walk into the room, and pretty much the only good thing about it was the view of the sea, it was about the same size as a cell. We had 3 coat hangers for 2 people, 3 tiny drawers, there was no bin in the room, the only chair we did have was broken so you couldn’t even sit on it in front of the mirror, walls were manky and marked, the iron, well you’d need to be about 8 foot to reach it, (see photo) how are you supposed to reach it?? The blind was broken too. Moving onto the bathroom, again no bin and nothing for sanitary products, the shower head was hanging literally out of the wall and wobbled, looks like it’s about to drop on your head at any minute and lots of cracks in the wall. Upon leaving I was looking under the bed to see if anything of ours had gone under and the floor was absolutely filthy, covered in dust and a family size share bag of crisp under there!! How was this missed if the rooms are cleaned? I feel like maybe all the attention goes to the more expensive rooms as they have better reviews and all the rest are just left alone. Will not be staying again, feel like our money has been completely wasted.