Guest User
October 4, 2021
I was really impressed with this hotel which is conveniently located close to the CBD of Bishkek. The staff are generally friendly though some do struggle with English. The rooms are cleaned to a high standard and the breakfast has a large selection of food, but unfortunately it is not kept at the optimal temperature (it is mainly cold). This is partially because the dining room staff don't pay attention to the state of the buffet table (i.e. the heated serving dishes are left open). One issue which I didn't appreciate was that one afternoon, a new guest was given my room number and a key to enter the room, so I was woken up by someone entering my room... A real breach of security protocols for a hotel and very little in the way of sympathy from the front desk. These issues made my decision to give 4 stars rather than 3 In spite of this, I would stay again on future trips to Bishkek and I would recommend it to others.