Guest User
June 16, 2024
Staying at Vivanta for 14 days. In lieu of a long stay, got a higher floor room, initially, so in my opinion, the views from any high floor room is good. The breakfast is also good, with a decent spread covering all bases, which is not that repetitive. The first room I got was clean, though the fittings are visibly dated. For a business hotel, it lacks in some aspects. In-room entertainment is limited & as previously stated, dated which prevents the TV being used as a display extension. Had to be shifted for a plumbing issue, the second room however was not clean. The fittings and lights were not working, and the room itself had food residue from the previous stay. The staff however were understanding and very accommodating, (apart from one or two prior interactions) and I got shifted to a better room. The room is clean, the view is great well. (attached) However, the TV here does have a backlight issue leaving half of it, dark. The management here, ***** with staff were attentive and friendly the entire time, which helps a lot with a long tedious stay, which otherwise would be rife with solitude. The management, especially Mr. Nitin, Mr. Nisar & Mr. Niraj, proactively helped throughout the stay and helped solve all issues. Mr. Nitin especially has been incredible, and helped me & my colleagues, navigate the city & it has been a pleasure interacting with him. Staff member, Mr. Rajarshee, was also very helpful, and helped us with the room issues throughout, & really took initiative the entire while. In conclusion, the staff are exceptional going above & beyond for the guest, the food is good as well, but the the only drawback remains the dated nature of the property, which despite being kept clean, is certainly something that could be improved.