Crowne Plaza Beijing International Airport Reviews
Crowne Plaza Beijing International Airport
No.60 Fuqian 1st Street, Beijing, ChinaView Hotel Details
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1 night
Crowne Plaza Beijing International Airport Guest Reviews
4.6/5
Great
1966 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(1966)
Positive reviews(1878)
Reviews with photos/video(225)
Easy to get around(225)
Close to airport(206)
Friendly front desk staff(199)
Delicious breakfast(128)
Offers pick-up/drop-offs(71)
Perfect for business trips(50)
Great swimming pool(22)
Negative reviews(88)
Gan Wilson
2 Twin Beds Standard
Stayed in Mar 2024
Business travellers
3 review
Great
Posted on Apr 16, 2024
I recently had the pleasure of staying at a hotel near the exhibition center, and I must say, it was an experience worth sharing. From the moment I arrived, the exceptional service provided by the staff, particularly Summer, made my stay truly memorable.
Upon arrival, I was greeted by Summer, who efficiently handled my check-in process with a warm and welcoming attitude. What stood out was her helpfulness in assisting me with the taxi fare, as I didn't have WeChat Pay, ensuring a smooth start to my stay.
The hotel's proximity to the exhibition center was incredibly convenient for my purposes, allowing me to easily access the event without any hassle. Additionally, the comfort and cleanliness of the room exceeded my expectations, providing a relaxing environment after a busy day.
One of the highlights of my stay was the breakfast offered by the hotel. Not only was the variety impressive, but the quality of the food was exceptional. What's more, the option to pack food and drinks for later was a thoughtful touch, allowing guests to fuel up for the day ahead without any inconvenience.
Overall, my experience at this hotel was nothing short of excellent. From the attentive staff like Summer to the convenient location and outstanding amenities, I would highly recommend this establishment to anyone visiting the exhibition center area. I look forward to returning in the future.
Response from Property: Dear guests, thank you for staying at Crowne Plaza Beijing International Airport.Thank you very much for taking the time to share your experience during your stay. Your feedback is truly heartwarming and will further motivate us to continue striving to provide even higher-quality hospitality services for every guest who stays with us.I am pleased to hear that you highly praised the convenient location of our hotel. As a hotel near the exhibition center, we have always strived to provide the greatest convenience for guests attending events. Additionally, your positive comments about our room environment and breakfast offerings are the greatest motivation for us to continuously enhance our service quality. We will use your feedback as a reference to keep improving, ensuring that every guest who stays with us can enjoy a comfortable and pleasant living environment, as well as a rich and delicious breakfast experience.Once again, thank you for taking the valuable time to share your impressions of your stay with us. We are truly grateful for your ongoing support, and we hope you will have the opportunity to choose our hotel again in the future. We will continue to work hard to present you with an even more exceptional accommodation experience. Wishing you all the best!Best regards,Hotel Management
Ali al hadi
2 Twin Beds Standard
Stayed in Apr 2024
Business travellers
61 review
Outstanding
Posted on May 9, 2024
Hotel very nice and clean
Very close to restaurants and cafes
Response from Property: Dear guests, thank you for staying at Crowne Plaza Beijing International Airport and giving the hotel full marks.Thank you for sharing your positive feedback about our hotel.Maintaining a pristine and welcoming environment is one of our top priorities, so we are pleased that our efforts to provide a clean and well-maintained hotel made your stay enjoyable. Additionally, our prime location near various dining options allows guests to explore the local culinary scene with ease.Your kind words serve as a great encouragement to our team, who work tirelessly to deliver an outstanding experience to every guest. We constantly strive to ensure our facilities and services exceed expectations.Thank you again for taking the time to share your review. We look forward to welcoming you back soon and providing you with another memorable and convenient stay.Wishing you a pleasant journey and a happy life!Best regards,Hotel Management
dashhnovikova
1 King Bed Premium
Stayed in Feb 2024
Couples
2 review
Amazing
Posted on Mar 9, 2024
I like this hotel. Near to exhaustion center and subway station. Large variety of breakfast dishes. But one minus - The elevator call button is electrocuted.
Response from Property: Dear guests, thank you for staying at Crowne Plaza Beijing International Airport.Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to know that you enjoyed the convenient location near the exhibition center and subway station, Your feedback allows us to identify and address such issues in a timely manner, and we sincerely appreciate you bringing this to our attention.If you have any needs or requests during your stay, please feel free to contact our Guest Service Manager directly. We are here to assist you! We look forward to the opportunity to welcome you back with an even better performance in the near future.Best regards,Hotel management.
Mehmet Zafer
2 Twin Bed Standard High Floor
Stayed in Apr 2024
Business travellers
1 review
Outstanding
Posted on Apr 20, 2024
The hotel is close to Beijing Capital Airport. It takes 10 minutes by taxi from Terminal 3. The hotel provides free shuttle with advance booking.
Clean, good service, good location.
Response from Property: Dear guests, thank you for staying at Crowne Plaza Beijing International Airport and giving the hotel full marks. We are pleased to learn that you found our hotel's proximity to Beijing Capital International Airport to be highly convenient, with a short 10-minute taxi ride from Terminal 3. Furthermore, we are glad that you took advantage of our complimentary shuttle service, which we provide to ensure a hassle-free travel experience for our guests.Your kind words regarding our clean accommodations and good service are truly appreciated. We look forward to welcoming you back on your next visit to Beijing and ensuring another memorable and enjoyable experience at our hotel.Best regards,Hotel Management
Anonymous User
2 Twin Beds Standard
Stayed in Apr 2024
Business travellers
23 review
Outstanding
Posted on Apr 15, 2024
This hotel provides travelers all the necessary services if you need to stay not far from Beijing international airport. Tasty, breakfasts, clean rooms and helpful staff.
Response from Property: Dear guests, thank you for staying at Crowne Plaza Beijing International Airport and giving the hotel full marks. Thank you for your review!Thank you very much for acknowledging the advantage of our hotel's close proximity to the airport.We are delighted that you were impressed with our hotel's services and facilities, and that you had a satisfactory experience.We look forward to welcoming you back in the future!Sincerely,Hotel Management。
Guest User
2 Twin Beds Standard
Stayed in Mar 2024
Family
3 review
Great
Posted on Mar 22, 2024
almost everything is good, except one of the treadmills didn’t work and wasted me a little time, facilities start to ageing just like human beings.
this was a one night stay, thanks for your receptionist, who helped me ordered a Taxi as I don’t have a local phone number
after all, this is a very nice hotel!
Response from Property: Dear guests, thank you for staying at Crowne Plaza Beijing International Airport.Thank you for sharing your feedback with us! We are glad to hear that you had an overall positive experience during your stay. However, we apologize for the inconvenience caused by the malfunctioning treadmill, and we assure you that we will promptly address this issue to ensure all facilities are in proper working condition for our guests' enjoyment.Regarding your observation about aging facilities, we take this matter seriously and will closely monitor and maintain our facilities to ensure they remain in top condition.We are delighted that our receptionist was able to assist you in ordering a taxi, especially since you didn't have a local phone number. Providing helpful service is a priority for us.Thank you for choosing to stay with us and for your kind words about our hotel. We look forward to welcoming you back soon!Warm regards,Hotel Management Team
varun
1 King Bed Premium
Stayed in Mar 2024
Business travellers
1 review
Posted on Mar 24, 2024
Not happy at all.. the rooms were so hot and they couldn't do anything.. was here for 5 nights but was not able to sleep even a single night properly
Response from Property: Dear guests, thank you for staying at Crowne Plaza Beijing International Airport。The comfort of our guests is of paramount importance to us and we are committed to providing a relaxing and enjoyable stay for all our guests.While I cannot undo this exceptionally poor experience, I hope you will consider giving us another opportunity to provide you with the comfortable accommodations and attentive service you deserved from the start.If you have any other suggestions or needs during your stay, please feel free to let us know. You can inform any member of our team or the Room Service Manager directly. We will do our best to serve you!Have a nice day!Hotel management.
M. Sahin 慕米
2 Twin Beds Standard
Stayed in Mar 2024
Business travellers
5 review
Posted on May 4, 2024
Very close to exhibition hall, 10 minutes by walk. Enough choices at breakfast.
Response from Property: Dear guests, thank you for staying at Crowne Plaza Beijing International Airport.Thank you so much for your positive feedback! I'm delighted to hear that our hotel's proximity to the exhibition hall was convenient for your needs, with it being just a 10-minute walk away. That close proximity is definitely an advantage for guests attending events at the exhibition hall.Rest assured, we will continue working hard to maintain and improve upon the aspects you highlighted as strengths during your stay.We look forward to welcoming you back the next time your travels bring you to our area. We'll do our best to provide another pleasant and convenient stay.Best regards,Hotel Management
Tom Bert
2 Twin Beds Standard
Stayed in Dec 2023
Couples
18 review
Very Good
Posted on Dec 31, 2023
Near to the airport. Free shuttle service to the airport. Fast and easy for a night before you fly
Response from Property: Dear guests, thank you for choosing to stay at Crowne Plaza Beijing International Airport. The hotel is close to the New National Exhibition and Capital International Airport, provides free airport shuttle bus.The hotel has been renovated and upgraded for the deluxe rooms to provide a better stay experience for all guest.We are very pleased to hear your recognition. looking forward to your visit again. Hotel management.
Petrus
2 Twin Beds Standard
Stayed in Dec 2023
Friends
10 review
Very Good
Posted on Jan 11, 2024
Very close to the airport which is super convenient. Not much happening there but I guess you wouldn’t stay by the airport if you want night life, right
Response from Property: Dear Guest:Thank you very much for sharing your experience of your stay at the hotel. We are very pleased that you are satisfied with the location of the hotel. We are committed to providing guests with a convenient stay, and the hotel is just a 15-minute drive from the airport, which is very convenient.If you have any other suggestions or needs during your stay, including inquiries about local attractions and entertainment venues, please feel free to let us know. You can contact any member of our team or the Guest Service Manager directly.We look forward to the opportunity to serve you again in the future and make your stay more enjoyable. We wish you all the best.Hotel Management
Guest User
2 Twin Beds Standard
Stayed in Dec 2023
Business travellers
1 review
Outstanding
Posted on Dec 9, 2023
Crowne Plaza is an great hotel, not far from airport.
Room are excellent.
All People are great with customers.
Room service at any time.
Response from Property: Dear guests, thank you for choosing to stay at Crowne Plaza Beijing International Airport. The hotel is close to the New National Exhibition and Capital International Airport, provides free airport shuttle bus.The hotel has been renovated and upgraded for the deluxe rooms to provide a better stay experience for all guest.We are very pleased to hear your recognition of our hotel rooms and staff service, it is a great encouragement to us. As a high standard hotel, we have been committed to creating a clean and comfortable accommodation environment for every guest and warm and thoughtful service, looking forward to your visit again. Hotel management.
Harsh
Standard Room
Stayed in May 2023
Business travellers
3 review
Outstanding
Posted on May 7, 2023
Clean and good rooms. The staff here good and very helpful specially miss. Doris on the reception. Would totally recommend this to friends and family.
Response from Property: Dear Guest, Thank you for taking the time to review your recent stay at the Crowne Plaza Beijing International Airport. We are glad to hear that you found the comfort level to be very high and that our hotel had everything you needed for a pleasant experience. We appreciate your praise of Doris and hope to have the opportunity to welcome you back in the future for another enjoyable stay. Thank you for your time with us! Best regards.Bathny Zhong, General Manager
Gurtogtokh
1 King Bed Standard
Stayed in Apr 2024
Family
2 review
Posted on Apr 21, 2024
Rooms are old and not good value of money.
Response from Property: Dear guests, thank you for staying at Crowne Plaza Beijing International Airport.We deeply regret that the outdated facilities in some of our rooms failed to provide you with the value-for-money experience you deserved. Your input significantly prompts us to continue improving.we have undertaken a renovation and upgrade of our luxury and higher-tier rooms.Thank you again for your feedback, which will drive us to continuously optimize and enhance our products and services. We look forward to providing you with a revitalized stay experience and kindly request that you give us another opportunity.Best regards,Hotel Management
Coach Janine
2 Twin Beds Standard
Stayed in Aug 2023
Business travellers
34 review
Outstanding
Posted on Aug 28, 2023
Great for business travels. It’s close to the airport and big companies. The swimming pool is good and the gym too。
Response from Property: Dear Guest, Thank you for your recent stay with us. We would appreciate your honest review about your experience. Hotel is close to The Capital Airport and the New National Exhibition, it’s the good choice for business clients. The hotel has been renovated and upgraded for the deluxe rooms to provide a better stay experience for all guest. We look forward to welcoming you back in the future. Yours sincerely, Hotel Management.
Saranporn
Standard Room
Stayed in Oct 2023
Business travellers
4 review
Posted on Oct 12, 2023
A bit over-pricing with the facilities and breakfast are natural.
Response from Property: Dear Guest,Thank you for choosing Crowne Plaza Beijing International Airport for your recent stay . Hotel is close to The Capital Airport and the New National Exhibition, it’s the first choice for business clients. We look forward to welcoming you back in the future. Yours sincerely,Hotel Management.
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