Santiago
February 21, 2024
The floor in my room was not very clean and needed to be mopped, as walking barefoot on the tile floor was unlpleasant. Customer service in the bar/restaurant was deficient. I ordered a coffee which was undrinkable due to a terrible burnt taste and the waitress did not offer to change it, but instead offered to add more milk or water to make it more palatable. I opted not to drink it and still paid for it, as no attempt was made to remedy the situation. The breakfast buffet had very poor food choices. I would only recommend staying here if you are on a short trip, as was my case where I just needed a room for the night, but would definitely not choose this property for a vacation stay. There are other better options in the area. On the positive side, it has a very nice swimming pool.