Yello Hotel Harbour Bay

Yello Hotel Harbour Bay Reviews

Yello Hotel Harbour Bay

Jalan Harbour Bay, Batu Ampar, IndonesiaView Hotel Details
Yello Hotel Harbour Bay
Yello Hotel Harbour BayYello Hotel Harbour BayYello Hotel Harbour Bay
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Yello Hotel Harbour Bay Guest Reviews

4.6/5
Great
37 review
Verified reviews
Location4.4
Amenities4.5
Service4.7
Cleanliness4.7
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All Reviews(37)
Positive reviews(37)
Reviews with photos/video(16)
Great service(11)
Clean and tidy(7)
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Yello Room
Stayed in Mar 2024
Family
39 review
4.5/5
Great
Posted on Mar 31, 2024
A nice new hotel… but not sure it can maintain as I see the Resto start poorly maintained… The room comes with free Tea Break.. but was serve crackers, coffee or tea… no cakes or pastries… The toilet was small… The breakfast was ok but slow in replenishing… we go there around 9am and many items gone and not replenish fast… maybe poor management of staff or kitchen… it sure can be better… Breakfast I ordered half boil egg… but given Hard Boil eggs… training needed… Must try their fried rice order beside the egg station… for me and my son… taste good… There is a Indomaret equivalent 7-11 near hotel… Near many seafood restaurant but I won’t eat there as they like to cheat on weigh of seafood…. I ever visit Wxx Wxx Seafood Restaurant… many people there but … I ever ordered a crab 700g but they wrote 1.4kg… after complaining… they dishonestly dish out dead crab… if you are rich enough and like to be con… go ahead…
Response from Property: Dear Mr/MrsYello!We are very pleased and appreciate your rating us, also we are thank you for your comment on the restaurant, which can improve us better in the future, Do apologize for following the boiled egg and refill food, I hope we can provide you best staying experience in the future.Be Cool & Stay Yello!M.T. Akbar - Hotel Manager
Guest User
Yello Urban Room
Stayed in Mar 2024
Family
4 review
4.2/5
Very Good
Posted on Mar 17, 2024
Newly opened hotel, less than 6 months old. Room is cleaned, spacious and affordable for the price. Downside is the breakfast buffet. Highly recommended!
Response from Property: Dear Mr/MrsYello!We are very Pleased and really appreciated with your rating to us, I wish we could provide you best staying experiences in the future.Be Cool & Stay Yello!M.T. Akbar - Hotel Manager
Guest User
Yello Urban Room
Stayed in Feb 2024
Couples
1 review
4.5/5
Great
Posted on Feb 14, 2024
A new small cosy Hotel walkable to harbour bay. Good enough for a short stay, although the location is not near to the shopping area but grab is cheap in batam and they provide free shuttle to nagoya mall at 11 am.
Response from Property: Dear Mr/MrsYello!We are very Pleased and really appreciated with your rating to us, I wish we could provide you best staying experiences in the future.Be Cool & Stay Yello!M.T. Akbar - Hotel Manager
Guest User
Yello Room
Stayed in Feb 2024
Couples
4 review
4.7/5
Amazing
Posted on Feb 14, 2024
The best hotel ever! Although it is not a fancy hotel, the staff, food, service was one of the best. All of the staff were very friendly and helpful. Also the breakfast buffet got varsity of food and taste not bad!
Response from Property: Dear Mr /Mrs Yello!We are very Pleased and really appreciated with your rating to us, I wish we could provide you best staying experiences in the future.Be Cool & Stay Yello!M.T. Akbar - Hotel Manager
Anonymous User
Stayed in Jan 2024
Friends
7 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Hotel clean, food spread for breakfast acceptable, taste is not bad, price is worth it. Not too far from nagoya, batam center etc. Grab easy to get and go around places..
Response from Property: Dear Mr/MrsYello! We are very Pleased and really appreciative of your rating, and comment , I wish we could provide you with the best staying experiences in the future. Be Cool & Stay Yello! M.T. Akbar - Hotel Manager
DinO Aman
Yello Room
Stayed in Feb 2024
Business travellers
16 review
4.5/5
Great
Posted on Feb 6, 2024
Accessible and easy to move around with reasonable fares and nice amenities around.
Response from Property: Dear Kaharudin Ab RahmanYello!We are very Pleased and really appreciated with your rating to us, I wish we could provide you best staying experiences in the future.Be Cool & Stay Yello!M.T. Akbar - Hotel Manager
ZainalKamaruzaman
Yello Urban Room
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 31, 2023
New Hotel and everything is fresh and new.I was there on friday afternoon.Had b’fast on Saturday morning and impress with the basic variaties as there was not much guest as turnover is slow. But come Sunday and the occupancy is full the repleninshment of b’fast buffet is slow and theres no one checking the buffet to make sure that the buffet item is replenish.Overal Im happy with my stay and staff are very friendly and approachable.Will definitely come back👍🏼👍🏼👍🏼
Response from Property: Dear Zainal KamaruzamanYello!We are very Pleased and really appreciated with your rating to us,thank you about your comment following the breakfast and we will improve, I wish we could provide you best staying experiences in the future.Be Cool & Stay Yello!M.T. Akbar - Hotel Manager
Ogy Jais
Yello Urban Room
Stayed in Dec 2023
Family
5 review
4.7/5
Amazing
Posted on Dec 17, 2023
It's a new hotel just opened 2 weeks ago. Service was excellent and staff were super friendly and accommodating. Towels are fluffy and felt fresh. Hopefully in future the hotel can provide more varieties of food for breakfast.
Response from Property: Dear Ogy Jais Yello!We are very Pleased and really appreciated with your rating to us, I wish we could provide you best staying experiences in the future.Be Cool & Stay Yello!M.T. Akbar - Hotel Manager
Izza
Yello Urban Room
Stayed in Dec 2023
Family
26 review
5.0/5
Outstanding
Posted on Dec 22, 2023
Hotel is nearer to Harbour bay ferry terminal 5min walking distance. Hotel provided shuttle services to Nagoya and Grand Batam. Room is clean and quite spacious. Will come back again
Response from Property: Dear IzzaYello!We are very Pleased and really appreciated with your rating to us, I wish we could provide you best staying experiences in the future.Be Cool & Stay Yello!M.T. Akbar - Hotel Manager
J Kek
Yello Urban Room
Stayed in Mar 2024
Couples
20 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Excellent customer service! All officers are very friendly and helpful. The only feedback I want to give is the temperature of water heater is not accurate. That is all.
Response from Property: Dear J KekYello! We are very pleased and appreciate your rating us, I hope we can provide you best-staying experience in the future. and we are waiting for you to come to our hotel for your next stay. Be Cool & Stay Yello! M.T. Akbar - Hotel Manager
Shin Yee
Yello Urban Room
Stayed in Mar 2024
Couples
2 review
4.2/5
Very Good
Posted on Mar 31, 2024
Well recommended. Staying place very clean and good location. Nearer have seafood restaurant and convenient store.
Response from Property: Dear Shin YeeYello!We are very pleased and appreciate your rating us, I hope we can provide you best-staying experience in the future. and we are waiting for you to come to our hotel for your next stay.Be Cool & Stay Yello!M.T. Akbar - Hotel Manager
Chng
Yello Room
Stayed in May 2024
Friends
1 review
4.0/5
Very Good
Posted on May 24, 2024
Friendly and attentive staff, room were clean. We enjoyed our stay in the hotel.
Response from Property: Dear Chng Yello.Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us,All of us here look forward to welcoming you back on your next trip to YELLO Hotel Harbour Bay Batam!Be Cool and Stay YELLO! M.T AKBAR - Hotel Manager
Guest User
Yello Urban Room
Stayed in Mar 2024
Couples
2 review
4.7/5
Amazing
Posted on Mar 3, 2024
Staffs all were very patients and accomodative, only the Breakfast food can improve like more varieties
Response from Property: Dear Mr/Mrs Yello!We are very Pleased and really appreciated with your rating to us, I wish we could provide you best staying experiences in the future.Be Cool & Stay Yello!M.T. Akbar - Hotel Manager
Anonymous User
Yello Room
Stayed in Jan 2024
Other
21 review
3.5/5
Posted on Jan 23, 2024
Relatively new hotel in batam harbour bay area. Rooms are of decent sizes. Beds are comfy.Staffs are friendly & polite. Lots of eatery nearby within walking distance. Breakfast buffet is simple. The only downside is that the food are very spicy. Hope the hotel can provide non spicy food options too. Choice of food is limited. Wish they can add more variety of food etc. Overall it’s a nice hotel to stay for a short staycation. 👍👍👍
Response from Property: Dear Mr/MrsYello! We are very Pleased and really appreciative of your rating, and comment ,Thank you so much your comment about us, following the breakfast and food, we will fix it this happens, I wish we could provide you with the best staying experiences in the future. Be Cool & Stay Yello! M.T. Akbar - Hotel Manager
Anonymous User
Yello Room
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Clean room. Very hospitable and provides allrounder services.
Response from Property: Dear Mr/Mrs Yello! We are very pleased and appreciate your rating us, I hope we can provide you best-staying experience in the future. and we are waiting for you to come to our hotel for your next stay. Be Cool & Stay Yello! M.T. Akbar - Hotel Manager