The Quartier Hotel Phromphong - Thonglor by Compass Hospitality Reviews
The Quartier Hotel Phromphong - Thonglor by Compass Hospitality
413 Soi Sukhumvit 49/11, Bangkok, ThailandView Hotel Details
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The Quartier Hotel Phromphong - Thonglor by Compass Hospitality Guest Reviews
4.2/5
Very Good
143 Reviews
Verified reviewsLocation4.1
Amenities4.1
Service4.2
Cleanliness4.4
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All Reviews(143)
Positive reviews(133)
Reviews with photos/video(23)
Negative reviews(10)
Guest User
Premier Room
Stayed in Apr 2024
Solo travellers
2 Reviews
Outstanding
Posted on Apr 18, 2024
房間非常滿意乾淨整潔衞生
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Response from Property: Dear Valued Customers,We're thrilled to hear that you were very satisfied with your room! Ensuring cleanliness, tidiness, and hygiene are our top priorities. Thank you for choosing us, and we hope to welcome you back soon!Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit Bangkok The Coach Hotel Sukhumvit Bangkok The Quartier Hotel Phrom Phong/ Thonglor BangkokThe Quba Pattaya Hotel
Chaosuan
Premier Room
Stayed in Apr 2024
Couples
3 Reviews
Very Good
Posted on Apr 27, 2024
All good
Response from Property: Dear Chaosuan,Thank you for sharing your thoughts on your visit to The Quartier Hotel Phrom Phong/ Thonglor Bangkok. We look forward to the opportunity to welcome you back in the future and provide you with an even more delightful stay.Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit Bangkok The Coach Hotel Sukhumvit Bangkok The Quartier Hotel Phrom Phong/ Thonglor BangkokThe Quba Pattaya Hotel
FeeW
Premier Room
Stayed in Apr 2024
Solo travellers
12 Reviews
Amazing
Posted on Apr 17, 2024
Stayed for 3 nights and no issues. Note it’s located in a busy area so traffic may interfere with your schedule- plan accordingly during rush hour. Great how you can go right up to your room floor from the ground floor.
Room had a modern feel, spacious and bed was comfy. Didn’t use the pool but there’s one if you fancy it. Would recommend staying here for short durations.
Response from Property: Dear Feew,Thank you so much for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay with us and that you found our hotel convenient for your needs. We're glad you found our room to have a modern feel, spacious, and the bed comfortable. While you didn't use the pool, we hope you'll have the chance to enjoy it during a future visit. and we look forward to welcoming you back again soon.Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit Bangkok The Coach Hotel Sukhumvit Bangkok The Quartier Hotel Phrom Phong/ Thonglor BangkokThe Quba Pattaya Hotel
N.francsoa
Premier Room
Stayed in Mar 2024
Couples
39 Reviews
Outstanding
Posted on Mar 18, 2024
Good hotel for a city trip with modern room and large space
Original TextTranslated by Google
Response from Property: Dear N.francsoa,Thank you for the wonderful note about your stay. The team and I are delighted that you had a brilliant stay and memorable Bangkok experience. We look forward to seeing you on your next visit.Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit Bangkok The Coach Hotel Sukhumvit Bangkok The Quartier Hotel Phrom Phong/ Thonglor BangkokThe Quba Pattaya Hotel
Pawinee Pokapon
Premier Room
Stayed in Mar 2024
Family
6 Reviews
Outstanding
Posted on Mar 17, 2024
Everything is good, the bed is comfortable.
Original TextTranslated by Google
Response from Property: Dear Khun Pawinee,Thank you for sharing your thoughts on your visit to The Quartier Hotel Phrom Phong/ Thonglor Bangkok . We look forward to the opportunity to welcome you back in the future and provide you with an even more delightful stay.Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit Bangkok The Coach Hotel Sukhumvit Bangkok The Quartier Hotel Phrom Phong/ Thonglor BangkokThe Quba Pattaya Hotel
Guest User
Premier Room
Stayed in Feb 2024
Solo travellers
8 Reviews
Outstanding
Posted on Mar 7, 2024
Really nice hotel🥰 very clean and the staffs were very nice
6/9
Response from Property: Dear Valued Customers,Thank you so much for your kind words! We're thrilled to hear that you found our hotel to be really nice and clean, and that our staff made your experience pleasant. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the future. Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit Bangkok The Coach Hotel Sukhumvit Bangkok The Quartier Hotel Phrom Phong/ Thonglor BangkokThe Quba Pattaya Hotel
Guest User
Premier Room
Stayed in Feb 2024
Business travellers
60 Reviews
Very Good
Posted on Feb 15, 2024
Good hotel for the price. Near shops, restaurants, but a bit of a walk to the BTS stations/malls. Nice pool on roof.
Response from Property: Dear Guest User,Thank you for sharing your feedback about your stay with us. We're pleased to hear that you found our hotel to be good value for the price, with convenient proximity to shops and restaurants. We appreciate your comments about the location, and we understand the distance to the BTS stations and malls.It's great to know that you enjoyed the nice pool on the roof. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to let us know. We value your patronage and hope to have the opportunity to welcome you back for another positive experience in the future.Best regards,Prut ChaivattananuruxFront Office Manager
Brian
Premier Room
Stayed in Jan 2024
Solo travellers
6 Reviews
Posted on Apr 23, 2024
The Quartier is a great option if not looking for big hotel and trying to stay within a lower budget. It is GREAT option for the price--great location near restaurants, shops, decent comfortable rooms. CONS; rooms a little on dark side and last time I was there in March the coffee/bar area had hundreds of little bugs. I would kill and clean but they kept coming back. Bought a croissant and left in box from store, but when went to eat it a few hours later bugs were all over it. Have stayed here 4x before and did not have this problem. Pool area is so-so but location is great to get to Soi 39 area and Thonglor (easy 10'--15") walk. Worth the price
Response from Property: Dear Brian,Thank you for your detailed feedback. We're glad to hear that you enjoyed your stay overall and found our hotel to be a great option in terms of location and budget. We apologize for the inconvenience caused by the bugs in the coffee/bar area. We have taken note of your concerns and will take steps to ensure this issue is addressed promptly. We hope to welcome you back for another pleasant stay in the future!Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit Bangkok The Coach Hotel Sukhumvit Bangkok The Quartier Hotel Phrom Phong/ Thonglor BangkokThe Quba Pattaya Hotel
Vuochleang
Premier Room
Stayed in Jan 2024
Family
7 Reviews
Very Good
Posted on Jan 24, 2024
Perfect hotel in the perfect location. Food hall downstairs, bus stop across road, rooms clean, great view and awesome staff.
Response from Property: Dear Vuochleang,Thank you so much for your fantastic review! We are thrilled to hear that you found our hotel to be perfect in every way, from the ideal location to the cleanliness of the rooms and the convenience of having a food hall downstairs.Your kind words about the great view and our awesome staff are truly appreciated. It's always our goal to provide a memorable and enjoyable experience for our guests, and we're delighted to know we succeeded during your stay.If there's anything specific you enjoyed or if there are ways we can make your next stay even more perfect, please feel free to share your feedback. We look forward to welcoming you back to our hotel for another outstanding experience.Thank you for choosing us!Warm regards,Prut ChaivattananuruxFront Office Manager
Tan simba
Premier Room
Stayed in Jan 2024
Couples
18 Reviews
Very Good
Posted on Mar 3, 2024
Good location but no breakfast serve. The room clean n pleasant smell.
Response from Property: Dear Tan simba,Thank you for your feedback! We're delighted to hear that you appreciated our hotel's good location and the cleanliness.We understand the importance of breakfast, and we apologize for any inconvenience caused.We value your input, and we'll certainly consider this aspect for future improvements. If there's anything else you'd like to share or if there's anything we can do to enhance your experience, please feel free to let us know. We appreciate your stay with us!"Best Regards,Sascha K.Cluster General ManagerThe Continent Hotel Sukhumvit Bangkok The Coach Hotel Sukhumvit Bangkok The Quartier Hotel Phrom Phong/ Thonglor BangkokThe Quba Pattaya Hotel
Pich Vattey
Premier Room
Stayed in Jan 2024
Family
9 Reviews
Outstanding
Posted on Jan 17, 2024
Good service and good location
Response from Property: Dear Pich Vattey,Thank you for taking the time to share your positive feedback! We're delighted to hear that you experienced good service and found our location to be convenient. Providing excellent service and a prime location are top priorities for us, and we're thrilled that we met your expectations.If there's anything specific you particularly enjoyed about our service or location, or if you have any suggestions for improvement, please feel free to share. We appreciate your support and look forward to welcoming you back in the future.Best regards,Prut ChaivattananuruxFront Office Manager
Midundary
Premier Room
Stayed in Jan 2024
Friends
7 Reviews
Very Good
Posted on Jan 17, 2024
Quiet, clean room, nice to live in.
Original TextTranslated by Google
Response from Property: Dear Midundary,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed a quiet and clean room, making your stay comfortable and pleasant. Providing a welcoming and peaceful environment is a priority for us, and we're delighted that we could meet your expectations.If there's anything specific you appreciated about your stay or any suggestions you may have for improvement, please feel free to let us know. We look forward to the opportunity to welcome you back in the future.Warm regards,Prut ChaivattananuruxFront Office Manager
Anonymous User
Premier Room
Stayed in Jan 2024
Solo travellers
31 Reviews
Amazing
Posted on Jan 20, 2024
Hotel room is good and looks new. Generally quite clean but location a bit far from BTS and MRT.
Response from Property: Dear Anonymous User,Thank you for taking the time to share your feedback about your recent stay with us. We're pleased to hear that you found the hotel room to be good, with a new appearance and overall cleanliness.Regarding the location, we understand that the distance from the BTS and MRT may be a consideration for our guests. We appreciate your input on this matter and will take it into account as we continually work to enhance our guests' experience.If there are any specific aspects you enjoyed about your stay or if there are additional suggestions you would like to share, we would love to hear more. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future.Best regards,Prut ChaivattananuruxFront Office Manager
Anonymous User
Premier Room
Stayed in Jan 2024
Couples
22 Reviews
Outstanding
Posted on Jan 3, 2024
Very nice hotel, modern, quiet, clean, good breakfast, good location, the only thing missing is the view! Most rooms have a view of one of the two neighboring houses, there is a window front on one side and a concrete wall on the other, so there is hardly any daylight in most rooms, sometimes you even have to turn on the lights during the day because it is too dark. Still a great hotel, recommended!
Original TextTranslated by Google
Response from Property: Dear Anonymous User,Thank you for your review of The Quartier Hotel Bangkok. We appreciate your feedback and are thrilled to hear you had a positive experience during your stay. We look forward to welcoming you back soon!Warm regards,Prut ChaivattananuruxFront Office Manager
CandyKong
Premier Room
Stayed in Dec 2023
Family
2 Reviews
Posted on Dec 29, 2023
The hotel is located about a 15-minute walk from the BTS station. The roadside is very narrow, making it difficult to walk with luggage. The reservation included breakfast. When we checked in, we were informed that breakfast was not available and we were asked to apply for a refund. The room is of medium size, but there is mold and blackness on the floor in the bathroom, which needs to be cleaned more frequently. The hot water is hot and cold, and the water pressure is high and thin. It really needs to be tidied up. The bed was made in the room and the garbage was cleaned every day. However, the floor was not cleaned and there was a lot of hair on the floor after a few days. Towels will not be replaced. You have to go to the service desk in person to get towels, toothpaste and other supplies. Also, the hotel's Tuk Tuk was broken down. I stayed there for 5 days and it was not repaired until the last day. This facility is very important, but I couldn't enjoy it!
Original TextTranslated by Google
Response from Property: Dear CandyKong,Thank you for the review and precious feedback. We apologize for the inconvenience regarding the Shuttle and the Cleanliness and we have noted your comment, and we will take action this with the team. We do hope to be of service to you in the future. Warm regards,Prut ChaivattananuruxFront Office Manager
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