247 Kata Rd, Amphur Muang, Mueang Phuket, Phuket Province, 83100, ThailandView Hotel Details
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Chanalai Garden Resort, Kata Beach Guest Reviews
4.2/5
Very Good
142 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(142)
Positive reviews(130)
Reviews with photos/video(67)
Great service(40)
Loved the beach(24)
Close to beach(22)
Great swimming pool(17)
Poor air conditioning(14)
Classy environment(11)
Convenient for shopping(8)
Many dining options(7)
Negative reviews(12)
Артем Н.
Superior Garden View
Stayed in Nov 2024
Family
6 reviews
4.7/5
Amazing
Posted on Nov 11, 2024
Great hotel. Nice rooms and pools, not far from the beach. I recommend it for a family vacation.
Kwekie
Deluxe Sea View Room
Stayed in Jul 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on Aug 3, 2024
Fantastic sea view from the room, location is convenient where beach is just walking distance, 7-11 is just in front of the hotel, swimming pool is clean and big, hotel room is clean
Adele Tilley
Superior Garden View
Stayed in Jul 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jul 16, 2024
Lovely hotel for our family holiday. Just across the road from the beach and with 2 pools on site, we had everything we needed. Good buffet breakfast and lots of places to eat nearby.
Mara87
Superior Garden View
Stayed in Jun 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Jun 24, 2024
Special thanks to reception for being so warm and welcoming even after a delayed flight and arrival post regular check-in time of midnight. They set us immediately at ease and were all exceptionally friendly and professional in spite of the fact that it was already so late.
Rooms were spacious and well kitted out with everything you might need. As it was a special occasion, they also made sure the room had an added personal touch. Thank you!
The breakfast buffet was A+++ and again.. every staff member was lovely and showed genuine kindness and interest in making sure we had everything we needed.
They have 2 pools.we spent most of our time at the big pool on the 4th floor. The barman they had working there was one of the most personable and jovial people I've ever met and pours an excellent drink.
The weather was not great, but the staff made it seem inconsequential.
Chunli Fai
Deluxe Sea View Room
Stayed in Jun 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on Jun 17, 2024
Stunning view for my Seaview room-type , super friendly staff, clean room, and a great location near the beach and market. This is my second time here, and I will definitely come back again.
Miko Wong
Deluxe Sea View Room
Stayed in May 2024
Couples
3 reviews
4.2/5
Very Good
Posted on May 14, 2024
Staff are nice. But the room was not quite good, air conditioning was noisy. Not worth for renting the sea-view, I think normal will be fine. Sea-view needed to take a 5-7 mins walk from lobby to room, and 3 elevators.
Swimming pool was good and nice, but water pressure in bath room was not strong enough.
Overall, normal room instead of sea-view. And air conditioning was a bit noisy, but staff were nice.
Guest User
Deluxe Sea View Room
Stayed in Apr 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on May 3, 2024
Service was amazing all staff so friendly and going above and beyond to make sure out time was joyful, accommodating our every need with all staff speaking good English was unexpected but a fantastic added bonus for an Aussie in Thailand.
Guest User
Superior Garden View
Stayed in Apr 2024
Couples
1 reviews
4.5/5
Great
Posted on Apr 23, 2024
Very good resort and really close to beach. Not much night action in close proximity but only a 10-15 minute walk away.
Guest User
Deluxe Sea View Room
Stayed in Mar 2024
Family
19 reviews
3.0/5
Posted on Apr 1, 2024
the hotel complex is very outdated, the towels are dirty and the pool smells unbearable at mealtime. The location is good and in 3 minutes walk to the beach.
Juice Tan
Deluxe Sea View Room
Stayed in Aug 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Sep 4, 2024
Nice place
Carolina
Superior Garden View
Stayed in Sep 2024
Couples
7 reviews
3.2/5
Posted on Sep 16, 2024
The service was good, but many times we reported an issue with the internet connection, and just on the last night before the checkout they solved the problem. Also, need to have more information about the extra charges to avoid inconvenience.
Guest User
Superior Garden View
Stayed in Aug 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Aug 28, 2024
The hotel surprised us on so many levels. First, we've got a free upgrade for our Babymoon to a magical room with unbelievable ocean views. Second, all staff genuinely looked like they enjoy being there and working there. I've completed two feedback forms during our stay which were handed to me by staff. Obviously they really care about guest satisfaction. Third, the hotel is really well maintained. There is maintenance going on all the time, we had brand new umbrellas and sun beds. Lastly, the breakfast was amazing. So many options you would never tire of those.
If I was nit picking, I'd suggest the room cleaning to be done earlier in the day (not around 3-4pm) and to give guests their water automatically every day, regardless whether they want their room cleaned or not.
Would definitely be back
Guest User
Superior Garden View
Stayed in Dec 2023
Family
92 reviews
4.7/5
Amazing
Posted on Dec 30, 2023
Helpful and very welcoming staff, incredible view from the balcony. Nice pool. Furniture is not very state of the art. All in all good hotel
Anonymous User
Deluxe Sea View Room
Stayed in Jun 2024
Couples
4 reviews
5.0/5
Outstanding
Posted on Jun 30, 2024
Reasonable pricing. Beach is great!! View at balcony may not be great but what you pay is what you get.
Graham
Superior Garden View
Stayed in May 2024
Family
8 reviews
4.7/5
Amazing
Posted on May 22, 2024
Great quality hotel, the breakfast was substantial and definitely worth adding to the booking. It is located on the edge of the Kata beach town however that might be an advantage if you prefer a quieter location