Steigenberger Pure Lifestyle - All Inclusive Reviews

Response from Property: Dear Guest,Sunny greetings from the Steigenberger Pure Lifestyle and thank you very much for your review and perfect scores.We are absolutely thrilled to hear that you had an amazing stay in our Golf Pool Suite and that you found our facilities, cleanliness, surroundings, and service to be top-notch. Providing an exceptional experience for all our guests is our main priority.We also appreciate your valuable feedback regarding the dining experience. As we welcome a truly diverse and international community of guests, English is our primary language for communication and ordering. However, please be assured that our team is always happy to assist, and find ways to guide you through our culinary offerings to make you feel completely comfortable.We truly hope to have the pleasure of welcoming you back in the future.With kind regards,Your Steigenberger Pure Lifestyle Team

Response from Property: Dear Evgeny Zhuravlev,Sunny greetings from Steigenberger Pure Lifestyle. Thank you for your positive review and for sharing your experience with us.We are delighted to read that you enjoyed the peaceful atmosphere of our resort and found our beach and grounds to be so well-maintained. It is also wonderful to know that our team was able to provide you with such dedicated care and support throughout your stay, making you feel well looked after.We truly appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future.With best regards,Your Steigenberger Pure Lifestyle Team

Response from Property: Dear GUILLAUME,Thank you for taking the time to share your excellent review and perfect rating on Trip.com.We are so pleased to read that you enjoyed your stay in the Golf House Suite. It's wonderful to know that you appreciated our attentive staff, the variety of our dishes and restaurants, and our spacious and very clean rooms. We are especially glad you found the decoration to be refined.We hope to have the pleasure of welcoming you back again soon.With best regards,Your Steigenberger Pure Lifestyle Team

Response from Property: Dear Guest,Thank you for taking the time to share your experience on Trip.com.It is really a pleasure to read that you had an amazing stay with us and that you praise everything as perfect.We hope to see you soon again.With best regards,Your Steigenberger Pure Lifestyle Team

Response from Property: Dear Guest,Thank you for your wonderful feedback on Trip.com.We are happy to read that you had a great experience and enjoyed our service. Your kind words mean a lot to us, and we hope to welcome you back soon for another perfect stay.Best regards,Your Steigenberger Pure Lifestyle Team

Response from Property: Dear Joooolzi,Thank you for your kind words! We're delighted to hear that you enjoyed your stay and appreciated our friendly staff. Your satisfaction means a lot to u.We hope to welcome you back soon for another great experience.Best regards,Your Steigenberger Pure Lifestyle Team

Response from Property: Dear Guest,Thank you for your outstanding review and for choosing to stay in our hotel.We are delighted to read that every aspect of your stay, from the accommodation to the superb food and service, met your expectations. It is wonderful to know that our team’s friendly greetings and the stunning seaside views added to your experience. We are especially pleased that you enjoyed the variety across our five restaurants and found the atmosphere and ambiance to your liking.It was a pleasure having you with us, and we look forward to welcoming you back for another excellent stay in the future.Best regards,Steigenberger Pure Lifestyle Team

Response from Property: Dear Mr. LeonardB,Sunny greetings from Steigenberger Pure Lifestyle and thank you for your review on C Trip.We are delighted to read your feedback and to know that you consider us among the best hotels in Hurghada. Your words about our high level of service, beautiful surroundings, and the quality of our restaurants mean a lot to us.It is also a pleasure to know that you appreciated the calm and relaxing atmosphere of the hotel, which we strive to maintain for all our guests.We are looking forward to welcoming you back again soon.Best regards,Your Steigenberger Pure Lifestyle Team

Response from Property: Dear Guest,Sunny greetings from Steigenberger Pure Lifestyle. Thank you for your outstanding review on Trip.com.We are delighted to read that you had a relaxing and quiet vacation in our Jacuzzi Suite. It is wonderful to know that our "Adults Only" concept provided the peaceful atmosphere you were looking for. We are also very pleased that you enjoyed our culinary offerings and that, although you had access to our sister hotels, you found the dining experience at Pure Lifestyle to be the best. Our team takes great pride in delivering high-quality service and a premium atmosphere for our guests.We look forward to welcoming you back for another great stay.Best regards, Your Steigenberger Pure Lifestyle Team

Response from Property: Dear Guest,Thank you for your kind review and for being such loyal guests over the years. We are so pleased to hear that your experience remains consistent and enjoyable. We strive to maintain the same level of quality and calm atmosphere that you appreciate, and we are thrilled to know that it continues to meet your expectations. We look forward to welcoming you back for another relaxing stay in the future.Best regards,Your Steigenberger Pure Lifestyle Team

Response from Property: Dear User,Thank you very much for taking the time to share your impressions with us on Trip.com.We are delighted to read that you enjoyed our hotel facilities and especially the cuisine at Alex Beach Restaurant.The circumstances you describe regarding tipping are indeed not in line with our usual standards, and we sincerely apologize for this. Our guests deserve nothing less than friendly, respectful, and positive service at all times, regardless of tipping. This is the absolute minimum we expect from our team and a core part of the training our staff receive. You can be assured that we will continue to place our focus firmly on this matter.We also take your comment regarding the sea depth and the cleanliness of the shoreline seriously. As our hotel is located directly on the Red Sea, the natural conditions of the beach and water can vary. Nevertheless, we ensure daily care and maintenance of the beach area to provide our guests with the best possible experience.We thank you for your honest feedback, as it helps us to continuously improve our services.Best regardsYour Steigenberger Pure Lifestyle Team

Response from Property: Dear Gülce,Thank you for taking the time to share your experience on Trip.com.It is really a pleasure to read that you had an amazing stay with us and that you praise everything as perfect. We are delighted to hear that you enjoyed the adults-only atmosphere and the access to our sister hotels and restaurants. Providing a variety of experiences within close reach is something we take pride in. At the same time, we value your feedback regarding the beach size and availability of sun loungers and will take it into consideration as we strive to enhance our guests’ experience. Regarding the beach, unfortunately we cannot change the size of our beach, but as you know from the hotel brochures and the information you receive on arrival, our guests are entitled to use the beach of our sister hotel ALDAU Beach Hotel. If you are having difficulties finding a place on the desired location on the beach or pool area our Recreation team is always present and will do their best to assist you once reported. Also to satisfy our guests hotel has increased the amount of beanbags, which are easy to move in any place for those who wants to enjoy in the pool or beach area until the very last sunlight.We hope to welcome you back again soon for another relaxing stay.Best regards,Your Steigenberger Pure Lifestyle TeamWe hope to see you soon again.With best regards,Your Steigenberger Pure Lifestyle Team

Response from Property: Dear Valued Guest,Sunny greetings from the Steigenberger Pure Lifestyle! Thank you so much for your wonderful review on Trip.com. We are glad to read that you had an outstanding experience with us. Your recommendation is the highest compliment we could receive, and it means the world to our entire team.We hope to have the pleasure of welcoming you back again in the future.Best regards,Steigenberger Pure Lifestyle Team

Response from Property: Dear Guest,Thank you for your wonderful review! We're thrilled to hear that Steigenberger Pure Lifestyle exceeded your expectations and that you had such a great experience in Egypt. It’s fantastic that you enjoyed our friendly service, welcome drink, and complimentary bars—we always strive to make our guests feel at home from the moment they arrive.We're also delighted that you took advantage of the golf course and found the experience convenient.We would love to welcome you back soon for another unforgettable stay.Best regards,Your Steigenberger Pure Lifestyle Team