Guest User
December 1, 2023
I liked the condo, it’s small, but clean and cozy, the only thing missing is a stove.
I didn't like the check-in process. We arrived within the specified time period, but no one answered our phone, WhatsApp messages were ignored, and the WhatsApp call was immediately dropped for some reason and not answered in messages. We tried to contact for an hour, sat tired in the lobby. As a result, I had to write to trip.com support. Only after the help of operator Christina, thanks to her for her prompt assistance. The support worked 150% in my case. The condo owner contacted us using the phone number we used to try to contact him. Cutlery for 1 more person, for example 1 spoon. I had to take turns eating with my wife.
Dear owner of this condo, if you need to be contacted and agreed in advance about the time of entry, then indicate this in the adverti*****t. Also indicate all contacts for communication, and not just one phone number that you do not answer for a long time. It would be great if you contact the tenant yourself after confirming the reservation and providing instructions for entry. Or be in touch at your specified time for entry. Respect other people's time!
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