Hotel Neo+ Balikpapan by Aston Reviews

Name: Hotel Neo+ Balikpapan by Aston
Address: Jl. Mayjend Sutoyo No.67, Gunungsari Ulu, Kec. Balikpapan Tengah, Kota, Balikpapan, Indonesia, Jl. Mayjend Sutoyo No.67, Gunungsari Ulu, Kec. Balikpapan Tengah, Kota, Overseas, Indonesia
Rating: 4.5

Hotel Neo+ Balikpapan by Aston

Jl. Mayjend Sutoyo No.67, Gunungsari Ulu, Kec. Balikpapan Tengah, Kota, Balikpapan, IndonesiaView Hotel Details

Check available rooms for your travel dates

We Price Match

Check-in

1 night

Check-out

Rooms and Guests

Hotel Neo+ Balikpapan by Aston Guest Reviews

4.5/5

Great

73 review

Verified reviews

Location4.6

Amenities4.5

Service4.6

Cleanliness4.5

Filter by:

Sort by:

All Reviews(73)

Positive reviews(73)

Reviews with photos/video(16)

Awesome stay(16)

Great service(10)

Guest User

Superior Room

Stayed in Mar 2024

Other

1 review

4.2/5

Very Good

Posted on Mar 21, 2024

Had been stayed 6days, first impression of hotel service to visit have very kinds with smile all the time. Served food is very delicious with reasonable price. All staff very polite to help any assist if required. I SONCERLY THANK to Ms Chacha Indira,Dimas herimukti .strong woman, pinokio, security officer and all staffs. If I get plan then will drop again. Happy and have a good service.

Response from Property: Dear Valuable Guest, We sincerely appreciate your taking the time to share your valuable review and rating with us. It brings us great delight to learn that you thoroughly enjoyed your stay. We eagerly anticipate the opportunity to welcome you back during your next visit. Hospitably yours, A. Irham Tanry General Manager

dita

Deluxe Room

Stayed in Apr 2024

Other

1 review

4.7/5

Amazing

Posted on Apr 25, 2024

The service was very good. Thanks to mba Eka as their one of Receptionists.

Anonymous User

Family Room

Stayed in Mar 2024

Business travellers

23 review

5.0/5

Outstanding

Posted on Apr 3, 2024

very good place for business trip, VERY GOOD BREAKFAST, very clean room

Guest User

Superior Room

Stayed in Feb 2023

Family

1 review

3.0/5

Posted on Feb 13, 2023

It really smell smoking in the whole hotel, even in my non-smoking room.. An electrical central just in the front of the hotel is blowing smoke non-stop from burning coal. 1 elevator only, sometimes long wait. The bass from the discotheque can be heard until the 6th floor, hard to sleep. Some scary people hanging out on the main hall after 11 pm.. The worst wifi signal I never met in my whole trip.. The breakfast and the staff who work there was the only good point.. Definitely not recommend

Response from Property: Dear Valuable Guest, Thank you for taking the time to write us your review, We apologize for the experience that did not meet your expectations yet, please allow us to express our apologies. Your constructive comments regarding the Wifi have been fixed with a better result, the blowing smoke from PLTD next to the hotel has been solved by the PLTD officer the noise from the entertainment has been addressed clearly to the department concerned for future improvement, We appreciate you have shared your concern and we hope to be given a chance to welcome you back to serve you better. Hospitably Yours, A. Irham Tanry General Manager

Anonymous User

Superior Room

Stayed in Aug 2023

Friends

83 review

3.2/5

Posted on Aug 3, 2023

Was just soso, temporary stay few days for good, It is inconvenient to bring water directly to the hallway and put it in a water bottle.

Response from Property: Dear Mr. Anonymous User, Thank you for taking the time to provide us with your valuable review and rating. we apologize for the inconvenience caused, and regarding drinking water which be refilled using the dispenser that we have provided in the room corridor, this is one of our participation to reduce plastic waste. We would be more than happy to welcome you back for your next visit. Hospitably yours, Yuni Irawati Front Office Manager

kreativ8

Superior Room

Stayed in Feb 2023

Family

17 review

5.0/5

Outstanding

Posted on Feb 22, 2023

Good service. Dan lokasi ditengah2.

Response from Property: Dear Valuable Guest,Thank you and really appreciate your great review and rating, we are delighted to know that you have enjoyed your stay with us, We would be pleased to welcome you back for your next visit. Hospitably Yours, A. Irham TanryGeneral Manager

왕교환

Superior Room

Stayed in May 2023

Friends

40 review

5.0/5

Outstanding

Posted on May 8, 2023

verry good and cozy. I was happy to stay here. staff is really kind

Riyan Rektiviyo

Superior Room

Stayed in Mar 2023

Business travellers

12 review

4.0/5

Very Good

Posted on Mar 19, 2023

Jzz bgt jozzz sp jzzzz laaaaahhhhjjjjjjjjjhhhhhhhhhhhhhhh

Response from Property: Dear Mr. Riyan Rektiviyo Thank you and really appreciate your great review and rating, we are delighted to know that you have enjoyed your stay with us, We would be pleased to welcome you back for your next visit. Hospitably Yours, A. Irham Tanry General Manager

Guest User

Superior Room

Stayed in Feb 2024

Business travellers

37 review

5.0/5

Outstanding

Posted on Apr 17, 2024

Ok not bad

Guest User

Superior Room

Stayed in May 2022

Business travellers

9 review

4.5/5

Great

Posted on May 30, 2022

The place quite good, the room condition was good. the problem is the parking, not enough for all Guest.

Response from Property: Dear Valuable Guest, Thank you for taking the time to write us your review, We are delighted to know that generally, you have enjoyed your stay with us, Your constructive comments regarding the parking for your convenience parking space will be assisted by our valet attendant which normally standby around the parking area please feel free to let them know We appreciate you have shared your concern and we will be pleased to welcome you back to serve you better.Hospitably Yours,A. Irham TanryGeneral Manager

Guest User

Superior Room

Stayed in Dec 2023

Business travellers

1 review

5.0/5

Outstanding

Posted on Dec 31, 2023

Nyaman

A～dujiatong

Deluxe Room

Stayed in Dec 2022

Business travellers

23 review

5.0/5

Outstanding

Posted on Dec 14, 2022

very good

Response from Property: Dear Valuable Guest, Thank you and really appreciate your great review and rating. We are delighted to know that you have enjoyed your stay with us, We would be pleased to welcome you back for your next visit. Hospitably Yours, A. Irham Tanry Latanro General Manager

Fanisa

Superior Room

Stayed in Dec 2023

Family

1 review

5.0/5

Outstanding

Posted on Dec 31, 2023

The place is very comfortable, the facilities are quite good, and the service is also good

Original TextTranslated by Google

Response from Property: Dear Ms. Fanisa, Thank you for such a great review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit Hospitably Yours, A. Irham Tanry Latanro General Manager

Nursaidah

Superior Room

Stayed in Dec 2023

Business travellers

2 review

5.0/5

Outstanding

Posted on Dec 3, 2023

The service is good, the place is clean and comfortable.. the food is also delicious.. the location is close to the airport too.. thank you for improving the quality of service..

Original TextTranslated by Google