INNSiDE by Meliá Bangkok Sukhumvit

Breakfast: Breakfast is frequently highlighted as a standout feature, offering a diverse selection with both Thai and Western options. The breakfast area provides a pleasant atmosphere with views, enhancing the dining experience.(based on 90 reviews)

This review covers my second stay at the hotel (October 4-8) after a positive experience in September (19.09-25.08). While the basic elements remain excellent, there where some things that i Whated to mention The most frustrating change was the complete removal of the fresh, natural juice station at breakfast. Given that Bangkok is known for its incredible fresh produce, the absence of this station, which was a highlight of my September visit (see attached photo), is unacceptable and a major downgrade . The most frustrating change was the complete removal of the fresh, natural juice station at breakfast. Given that Bangkok is known for its incredible fresh produce, the absence of this station, which was a highlight of my September visit (see attached photo), is unacceptable and a major downgrade. Finally, a request for a simple pair of scissors to cut a luggage tag late at night revealed a severe lack of guest-focused service. I was told by the reception agent to bring the whole suitcase down to the lobby instead of the hotel sending someone up with scissors to assist. While I understand safety policies regarding sharp objects, asking a guest to come down with luggage late at night is not a standard of a high-end hotel. A proper 5-star solution would be to dispatch a staff member to the room to perform the quick task. On the positive side: Prompt and efficient fulfillment of requests: Anything we asked for was delivered quickly and efficiently, which is commendable. The 1+1 happy hour at the pool bar (5 PM to 7 PM) was very enjoyable. The room itself was very bright and clean. (However, it's surprising that a 5-star hotel room lacks a conditioner/hair treatment product). The location is excellent, right next to the Skytrain (BTS) and the huge Lotus's supermarket, which offers a vast selection of food and a convenient Watsons.

The hotel is located just near to On Nut station, very convenient. Love the pool, perfect for couple staycation. The staff every offered mini cake as it is my gf birthday