Guest User
June 1, 2024
Facilities: The exterior and interior are the best here, especially the view of the lobby and suites facing the Audi Cable Car, which is very beautiful in the morning
Service: Xiaohui from the hotel concierge and the manager Xiaochi are very enthusiastic. They will arrange a car and breakfast for us every day from the beginning of check-in. If there are any other requirements, Xiaohui will also take the initiative to help us apply for it.
From helping us upgrade the suite at the beginning to delaying check-out until 8 pm on the day of departure, it can reflect the perfect service of Marriott Group's hotels. Even if there is an accident during the stay, the manager can help us solve it in time and give us a perfect solution, which also reflects that the hotel service is very online and satisfactory.
If there are any problems during the stay, Xiaohui will give us the green light even if we want to drink ginseng ginger tea downstairs, which also allows us to experience different services in the off-season. This time, choosing Westin is the right choice.
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